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I have the Merriam-Webster® Speaking Dictionary & Thesaurus (MWS-1840) The screen is erratic. I tried to push clear at the same time as the on/off button, but nothing happened. So I gently pushed the re-set button. Nothing happened. Can you help me?

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  • admin826 Feb 01, 2010

    Nothing works including all theadvice so far. Please help!

  • admin826 Feb 01, 2010

    I cleaned the keyboard, but some keys are still not working. We still don't have any sound and the keyboard is still erratic. Please help!

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The method you tried was alternative 1 for your trouble. Did you hold the keys down for several seconds. This sometimes is required.

Alternative 2 is to press the "reset" button in the small hole on the right hand side of your machine. Use a straightened paper clip and push very gently.

The settings data will be lost when you do this.

Posted on Feb 02, 2010

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It sounds as though you have a stuck key. Meaning always pressed with out you knowing it. Usual cause are sticky fingers Clean key pad and restart.

Posted on Feb 01, 2010

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Hi,

If the screen performs eratically, then the only way is resetting the bookman, here is the exact procedure for resetting the Bookman,

Follow these exact steps for performing the soft reset:

1)First Press the clear button and press the ON/OFF button twice..

If this soft reset procedure doesnt work, then try hard reset..

Warning: Doing a hard reset will delete all the setting saved by you..

Here is the procedure for performing hard reset..

1)Hold CLEAR and ON/OFF button for 5-10 seconds, this should perform a hard reset, if you still have issue, follow the next step
2)Use paperclip and gently press the RESET button,
Reset button is present in a pin hole sized block present at the backside of the bookman

Any of the following procedure should solve your issue

Please leave me comment, if you need further assistance
Rnj VinodKumar

Posted on Jan 31, 2010

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