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Will not read DVD it says incorrect disc. I can put it in laptop and it will read the DVD but not the DVD player. It won't read any DVD's.

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  • 863 Answers

Clean the dirty optical drive with one of those commerical DVD cleaning kits they sell at the box stores. Also, could be the DVD is region specific. Region 1 is USA meaning the DVDs will only play on Region 1 DVD players. You can buy region free DVD players on e-bay for cheap.

Theres a reason they call these DVD players Broksonic. Because they are always Brok. Spend a few dollars and get a name brand next time, because they last longer since those companies invest more in R&D and quality control.

Posted on Jan 31, 2010

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  • rye86
    rye86 Jun 05, 2012

    not true my broksonic combo player has lasted 10 years... I got it my freshman year of high school, used it all through college and my first place ... Vcr still works fine but my dvd player stopped working this week .... but not many dvd players give you 10 years!

  • rye86
    rye86 Jun 05, 2012

    not true mine has lasted 10 years... I got it my freshman year of high school, used it all through college and my first place ... Vcr still works fine but my dvd player stopped working this week .... but not many dvd players give you 10 years!

  • Valerie G
    Valerie G Mar 22, 2014

    I tried to use a dvd cleaner, but the same message came up,"incorrect disc".

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Posted on Jan 02, 2017

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SOURCE: dvd player doesn't recognize dvd's of any kind

jusguessin should call Toshiba quickly. The units have a 1 year warranty. Do not open the unit or it will void your warranty (I know, I do Toshiba warranty repairs on their recorders. If anything will make be void a warranty, it's a consumer who opens the unit and pokes around inside).

mooch, clean the laser head. I wish I could refer you to a FAQ because this is about the 10th time today I have written this.

Open the unit. Remove the DVD drive. Take the top off of the DVD drive. Clean the lense with a q-tip with a little windex on it. Work the head up and down gently. Reassemble and test. If problem presists, go buy a new one.

Posted on Feb 14, 2008

  • 1 Answer

SOURCE: DVD player does not read discs anymore

With some models of DVD player I know you can download a firmware update on your PC, load it to the DVD player and it wil fix some issues.
Finding those sites for download may be difficult though.

Posted on May 17, 2008

  • 1 Answer

SOURCE: Screen reads NO DISC

I had the same problem but I solved buying "Laser Lens Cleaner " Philips Magnavox after 3 attempts the DVD starts to work fine again. First only 3 min, then 10 min and now the entire CD cleaner and after I left the CD cleaner for 15 min I tried to play the DVD and WORKS!!! perfect!!!

Posted on Feb 16, 2009

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