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My dvd player says cannot start code 10 - HP Computers & Internet

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Hi,
If you could have provided the make and model no. for your laptop/dvd player that would have really helped, however in all the cases the CODE 10 error normally means a driver issue.

Please follow the troubleshooting steps below to resolve your issue:
Step 1 If you have any third-party CD/DVD-burning software such as Naro or Roxio installed, please temporarily remove them from "Control Panel"-> "Programs and Features".
Step 2 Delete Filter Drivers
1. Click Start, type regedit and press ENTER.
2. Navigate to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. Right click the {4D36E965-E325-11CE-BFC1-08002BE10318} entry, choose "Export", select Desktop in the Save in box and type backup in File Name. Click Save.

Please Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file.

4. Highlight this key ({4D36E965-E325-11CE-BFC1-08002BE10318}), on the right pane, and then check if Upperfilters and Lowerfilters value are present. If so, please right click on the values and select "Delete" to remove them.
5. Restart the computer.
Step 3 Reinstall the DVDRW drive
1. Click Start, type devmgmt.msc and press Enter.
2. Expand DVD/CD-ROM drives.
3.Right-click the DVDRW drive and click Uninstall. Restart the computer.

Please let me know if the provided information has been helpful.
Please rate me if the information provided was able to help you.


Posted on Jan 31, 2010

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Posted on Jan 02, 2017

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1. Be sure players drive is empty (nodISC)
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Enter, 6, >=10, <<, 00F2, Audio, 8, * requested region code here (1-8) *, Subtitle, 1

3. Player will reset and requested region code will be set.
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2. Enter following key sequence using remote control:

Enter, 6, >=10, <<, 00F2, Audio, 8, 1, Subtitle, 4

3. Player will reset and set to "region-free" and "RCE-free" mode

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