The cyclone spins, but the agitator doesn't and there is no suction.

Often times when people bring a vac in for repairs and say it has no suction at the floor it has good suction but not good agitation. Make sure the belts in the clutch are new (some people are selling used clutches with stretched out belts) and the brush roll is good. If the agitation from the brush roll is not good it will not pick up even light soils like hair and lint.

Hi, We tried all above an still no suction on bottom and brushes don't turn. Do get suction from hoses.

Here are some things you can check.First you need to see if the problem is with the suction or agitation.If the suction on the hose for using the attachments is low you either need new filters a new cyclone(they are not cleanable) or it is clogged.To check for a clogg remove the cyclone and turn on the vacuum cleaner.you can put your hand over the suction side of the handle tub and feel if it has suction there.Reinstall the cyclone and again check the hose.If it is the same you don't likley have a suction problem you have an agitation problem.The 2 belts on the DC07 are part of the clutch and when they are strectched to a certain point (3-5years) the clutch needs to be replaced.you can check the clutch by turning on the vacuum cleaner and applying slight pressure downward on the front of the vacuum head.If the vacuum makes a loud ratcheting noise or you can stop the brush from turning the problem is most likely the clutch.One last thing is to make sure the bottom plate is on correctly I often see a misaligned bottom plate and the brush dosen't hit the carpet so it dosen't pick up.  www.sewvac.com

Are the brushes in the base of the vacuum spinning? You wont get much suction from the base of the hoover if the brush bar isn't working?

Lie the vacuum on it's side and turn it on. If the brushes aren't spinning then your belt has either come off or broken. I suspect this is the cause of your problem.

With the vacuum plugged in and running, make sure the brush is spinning and that the brushes on it and long enough that they brush against your hand (or in real terms your carpet). If it is not spinning, replace the brush roll. This will also drastically increase the cleaning ability of it since the new roll will spin faster and the longer brushes will agitate your carpet better.



Let me know if you need more help,
chis

Even thought the belt may look fine the belt still can be worn and therefore no turn the brush or the clutch. The belts you need are these here:

DC07 with clutch belts

DC07 without clutch belts

If the filters have been washed and installed back in instantly there wont be any suction. Check the top filters have been cleaned thoroughly and also check inspection tubes/hose and dust channels to check for a clog. Also check the sole plate / bottom of where the beater bar as there may be a clog somewhere.

Hi,

Vortex will require cleaning.
Try this site for help. http://dysonmanuals.llc.nu/

you probably broke the belt so check that. if the mains cord is damaged, you should replace it

Trouble Shooting guide:

1. Check to make sure that your agitator still spins. (Agitator = brush). If your agitator does not spin, it could very well be a belt gone bad and means there will be no suction.

2. If belt is fine and agitator spin, your vacuum could be clogged. A clogged vacuum can be cleaned with a brush inserted into the hose of the vacuum to pull out the debris.