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Philips pronto now 5 years old --touch screen has become unresponsive. what to do?

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I also read on pg 53 (FAQ) of their User Guide (available for free on-line at www.pronto.philips.com ) that the touch screen can be recalibrated b 7 steps. (1) touch and hold "ProbtoPro NG icon" in upper left corner of touch screen for 3 seconds - Tools Menu will appear. (2) Sellect "Settings" and first Setting Page appears (3) , press "Page Down" on left side to go to second page (4) Tap "Calibrate" to to to Calibrateion Screen (5) Tap upper left corner (6) tap lower right corner (7) tap ProntoPro NG icon to exit Settingsd Tool.
Alternate if screen freezes or unusual behavior: open back and depress Reset with sharp pencil or unfolded paperclip.

Posted on Feb 28, 2010

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There should be a reset button on the back or under the battery cover. if that doesn't work, then you can try to connect to the computer and reload your program. If you don't have the software you can find it at the phillips website. If you can't find the website email me the model and I'll try to find for you.

Posted on Jan 31, 2010

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Hi

Thankyou for the offer, but I finally fixed it.

I searched high and low on the Internet and finally found a document that led me to believe it was WIFI problem. I reset (switched off and on) the WIFI receiver, and removed/replaced the battery in the remote control and hey presto. it worked and is still working.

Daryl

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