Question about HP Officejet Pro 850 InkJet Printer

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When we insert documents to scan the display says scanning and we see the dialog box on the computer screen. During a multi-paper scan of about 10 copies the scanniing it might get half way complete and then it just stops and the display on the computer screen tells says "error". Nothing on the printer display gives any indication of a problem. It just continues to say "scanning". This is happening about every 3 scans. We shut down the printer and restart it. Doesn't help much.

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  • HP Master
  • 12,061 Answers

You need to get more RAM & increase the size of your hard drive space... this is usually why. Not enough Ram or HD space.

Posted on Jan 31, 2010

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6ya6ya
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1 Answer

How to scan documents


  1. Position the document on your scanner.
  2. On the File menu, click Scan New Document.
  3. In the Scan New Document dialog box, select the options you want.
    • To select additional scanning options, click Preset options, and then click either Create new preset or Edit selected preset.
    • If you want to scan a double-sided page, select the Original is double sided check box.
  4. Click Scan.

If you selected the Original is double sided check box, the Scan New Document dialog box reappears as necessary.

  1. If you selected the Original is double sided check box or the Prompt for additional pages check box, click Done to save the file after the last page is scanned.

Feb 17, 2011 | Cycling

1 Answer

I AM NOT ABLE TO SCAN DIRECTLY TO PDF FROM MY HP 4255 ALL IN ONE PRINTER


Scan directly using Adobe software from computer

  • 1 Position the first page of your document on the flatbed scanner and close the lid.
  • 2 In Adobe Acrobat, under the File menu, choose "Create PDF", then "From Scanner" and then "Custom Scan."
  • 3 In the Scan dialog box, choose your configuration settings. This will vary based on the nature of the document you wish to scan (e.g. color or black & white, images or text).
  • 4 Click "Scan."
  • 5 When the scanning process is complete, Acrobat will ask you if you wish to scan more pages into the file. If you do, position the next page on the flatbed scanner and click "Scan More Pages." Otherwise, click "Scan Is Complete."
  • 6 Repeat the above steps as necessary to scan a multi-page document.

    Read more: How to Scan a Document into a PDF ' eHow.com http://www.ehow.com/how_4895483_scan-document-pdf.html#ixzz18vbeLoUI
  • Dec 23, 2010 | HP OfficeJet 4255 All-In-One InkJet...

    2 Answers

    Which is the scan button mp520 canon printer


    Easy Scanning with One-click You can complete from scanning to saving easily by simply clicking the corresponding icon.
    1. Place the document face-down on the platen.
    2. On the Windows desktop, double-click (MP Navigator EX 1.0).
    Alternatively, on the Windows taskbar, click Start, point to (All) Programs, Canon Utilities, then MP Navigator EX 1.0. Then click MP Navigator EX 1.0.
    The MP Navigator EX navigation mode screen or one-click mode screen opens.

    3. Point to One-click.
    4. Click the corresponding icon.

    Save to PC

    Scan documents or photographs and save them to a computer.
    The Save dialog box opens when you click this button. Specify the scan/save settings and scan.

    Save as PDF file

    Scan documents, save them as PDF files and start the specified application.
    The PDF dialog box opens when you click this button. Specify the scan/save settings and scan.

    Attach to E-mail

    Scan documents or photographs and attach them to e-mail.
    The Mail dialog box opens when you click this button. Specify the save settings and e-mail software program, and scan.

    OCR

    Scan text documents and open them in OmniPage SE by default.
    The OCR dialog box opens when you click this button. Specify the save settings and application, and scan.

    May 18, 2010 | Canon MP520 All-In-One InkJet Photo...

    1 Answer

    I cant scan to computer


    Hi,
    1. Position the document on your scanner.
    2. On the File menu, click Scan New Document.
    3. In the Scan New Document dialog box, select the options you want.
      • To select additional scanning options, click Preset options, and then click either Create new preset or Edit selected preset.
      • If you want to scan a double-sided page, select the Original is double sided check box.
    4. Click Scan.If you selected the Original is double sided check box, the Scan New Documentdialog box reappears as necessary.
    5. If you selected the Original is double sided check box or the Prompt for additional pagescheck box, click Done to save the file after the last page is scanned.
    Note By default, OCR is performed automatically when you scan documents. To turn off this feature, click Scan New Document on the File menu, and then click eitherCreate new preset or Edit selected preset. On the Processing tab of the Preset Options dialog box, clear the Use OCR to recognize the text of the scanned imagecheck box.
    Hope this helps!!!
    Please rate my response!!

    Jan 29, 2010 | HP Photosmart C4580 All-in-One InkJet...

    1 Answer

    HOW DO YOU SCAN DOCUMENTS


    Hi,
    1. Position the document on your scanner.
    2. On the File menu, click Scan New Document.
    3. In the Scan New Document dialog box, select the options you want.
      • To select additional scanning options, click Preset options, and then click either Create new preset or Edit selected preset.
      • If you want to scan a double-sided page, select the Original is double sided check box.
    4. Click Scan.If you selected the Original is double sided check box, the Scan New Document dialog box reappears as necessary.
    5. If you selected the Original is double sided check box or the Prompt for additional pages check box, click Done to save the file after the last page is scanned.
    Note By default, OCR is performed automatically when you scan documents. To turn off this feature, click Scan New Document on the File menu, and then click eitherCreate new preset or Edit selected preset. On the Processing tab of the Preset Options dialog box, clear the Use OCR to recognize the text of the scanned imagecheck box.
    Hope this helps!!!
    Please rate my response!!

    Jan 29, 2010 | Microsoft Word for PC

    1 Answer

    How to scan picture to upload on computer


    First, ensure you are connecting the scanner to your computer. I'm assuming USB connection, and that you're using an operating system supported by this device.

    Next, install the drivers and software for this device. Those should have come with an installation disc, but if you don't have that disc, you can get them from the PIXMA MP830 support site, here:
    http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=12804

    To scan a single document, place the document:
    1. Place the document face down on the platen glass.
    2. Open the MP Navigator 2.2 software.
    3. Click Scan Photo/Document.
    4. Click Document Type drop-down arrow and select the type of document to be scanned. Chose from the following types.
    • Color Document(Simplex): Select this to scan one side of color documents.
    • Color Document(Duplex): Select this to scan both sides of color documents.
    • B/W Document(Simplex): Select this to scan one side of monochrome documents.
    • B/W Document(Duplex): Select this to scan both sides of monochrome documents.
    • Text(Simplex): Select this to scan one side of text documents.
    • Text(Duplex): Select this to scan both sides of text documents.
    5. Click 'Specify' and set the preferences as required. Click here for detailed information

    6. After making the setting changes, click 'Scan'

    7. Click 'Save to PC' or 'Save as PDF file'. Save to PC is displayed when an image is captured with Scan Photo/Document or Batch Scanning


    The directions for Batch Scanning, or using the ADF to scan, are shown below.
    1. Place the document(s) in the Automatic Document Feeder (ADF).
      1. To scan using the ADF, remove any documents from the platen glass.
      2. Open the document tray.

        mp830_documenttrayopened.jpg
      3. Insert the documents face-up in the ADF and then adjust the document guides.

        mp830_adfguides.jpg
        Note:
        When scanning using the ADF, the documents will automatically feed.


    2. On the Windows desktop, double-click 'MP Navigator 2.2'.
      1. Alternatively, on the Windows taskbar, click 'Start', point to '(All) Programs', 'Canon', then 'MP Navigator 2.2'.
      2. Then click 'MP Navigator 2.2'. MP Navigator opens.

    3. Click 'Batch Scanning'.

      mp830_batchscanning01.gif

    4. Click Document Type drop-down arrow and select the type of document to be scanned. Chose from the following types.

      * Color Document(Simplex): Select this to scan one side of color documents.

      * Color Document(Duplex): Select this to scan both sides of color documents.

      * B/W Document(Simplex): Select this to scan one side of monochrome documents.

      * B/W Document(Duplex): Select this to scan both sides of monochrome documents.

      * Text(Simplex): Select this to scan one side of text documents.

      * Text(Duplex): Select this to scan both sides of text documents.

    5. Click 'Specify' and set the preferences as required. Click here for detailed information.

    6. After making the setting changes, click 'Scan'.
      1. After the documents are scanned, a dialog box will appear indicating to load the next document.

        mp830_scancomplete.gif
      2. After the next document is loaded, click 'Scan'.
      3. Repeat steps 6a and 6b until all documents have been scanned and then click 'Exit' to end the scanning process.

    7. After all documents have been scanned, ensure the documents, in the preview area, are selected (have a check mark).

      mp830_batchscanning03.gif

    8. Click 'Save to PC' or 'Save as PDF file'. Save to PC is displayed when an image is captured with Scan Photo/Document or Batch Scanning.

      mp006.gif
      Save to PC dialog box


      mp007.gif
      Save as PDF file dialog box

    9. Make settings to save a file. (Click File save settings for details.)

    10. Click 'Save' after all settings have been selected.

    Aug 27, 2009 | Canon PIXMA MP830 All-In-One InkJet...

    2 Answers

    How does the scan work


    open the front cover on the printer ,
    u should see a glass ,
    place the document/picture , that u r lookin to scan face down ,
    then , make sure the little display on the printer says : scan mode 
    or should have scan button . 

    hit the start or the scan button to start the process ., (ensure u hav the correct printer drivers installed on ur computer ..


    for further help ., reply to me . 
    gooday .

    Jul 23, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

    1 Answer

    Scan multiple pages to email


    Do you have Microsoft Office?? If you do try this:

    First, gather the paper you want to scan. If your scanner has anADF, you can load a stack of pages at a time. The first time you scan,Document Imaging detects the ADF for you.For more information about the ADF and whether your scanner has one,see the documentation that came with your scanner.
    You will also want to sort your paper; if you have color pages thatyou want scanned in color, sort these in a separate stack from theblack and white pages. Load your first page, or first stack of pages(with an ADF) in your scanner.
    Then, start Microsoft Office Document Scanning (the scanning component of the Microsoft Office Document Imaging program.)
    • On the Windows Start menu, point to All Programs (Programs in Windows 2000), point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Document Scanning.
    Tip If Microsoft Office Document Imaging is already running, you can start the scanning component by clicking Scan New Document on the File menu.
    Set up your scanning optionsIn the Scan New Document dialog box, do one or more of the following:
    • To view your scanned file(s) in Document Imaging after they have been scanned (recommended), select the View file after scanning check box.
    • If your scanner is equipped with an ADF, click Scanner, and then select the Use automatic document feeder check box.
    • If your scanner is equipped with an ADF and you have double-sided originals, select the Original is double sidedcheck box to scan both the front and back of multiple pages. Place thepages in the feeder so that the page fronts are scanned first.The Microsoft Office Document Scanningdialog box will appear after each scan, allowing you to turn the pagesover and scan the page backs. Document Imaging automatically collatesthe pages in the correct order after scanning is complete.
    • If you have a true duplex ADF (one that automatically scans both sides of the page), do not select the Original is double sided check box. Instead, in the Scan New Document dialog box, click Scanner, and then select the Show scanner driver dialog before scanning check box. When your scanner driver dialog box appears during scanning, select the proper duplex settings.
    • If you want to scan pages manually, select the Prompt for additional pages check box. Office Document Imaging will pause after each page is scanned, allowing you to place the next page in your scanner.
    • By default, optical character recognition (OCR) is performed onyour document during the scanning process. Although performing OCR addstime to the scanning process, it also has the following benefits:
      • When you open the scanned document in Microsoft Office DocumentImaging, you can search for recognized text in the document, copyrecognized text in the document to another document or program, andsend recognized text in the document to Microsoft Word, withoutperforming OCR manually.
      • You can have your scanned files saved with an automatic filename based on the first words on the page (this is the default.)
      To turn off OCR during the scanning process (you can perform OCRmanually in the document in Document Imaging after scanning), do thefollowing:
      1. In the Scan New Document dialog box, select the preset you want to use, such as Black and white.
      2. Click Preset options, and then click either Create new preset (and then type a name for the preset), or click Edit selected preset.
      3. On the Processing tab in the Preset Options dialog box, clear the Use OCR to recognize the text of the scanned image check box.
    Select location, name, or file type for the scanned filesPart of the scanning process is to save a scanned page to a file. Bydefault, when you scan multiple pages, the pages are saved in one file.If you want to save each scanned page as a separate file, select thenaming convention for the scanned files, or change the location or fileformat of the scanned files, do any of the following:
    1. In the Scan New Document dialog box, select the preset you want to use, such as Black and white.
    2. Click Preset options, and then click either Create new preset (and then type a name for the preset), or click Edit selected preset.
    3. Do one or more of the following:
      • To save each scanned page as a separate file, select the Save each page as a separate document check box on the Page tab.
      • To change the location for the saved files, click the Change button on the Output tab, and select a location.
      • To select the way the individual files will be automatically named, click one of the File Name options on the Output tab. (If you have turned off OCR during scanning, you will be unable to use the Auto name based on first words on page option.)
      • To select the file format the scanned pages will be saved in, click the Advanced button on the General tab, and select the options you want.
    4. Click OK.
    Scan your pages
    1. In the Scan New Document dialog box, make sure the preset you want to use is selected, and then click Scan. If you selected the Original is double sided check box or the Prompt for additional pages check box, the Microsoft Office Document Scanningdialog box appears periodically to let you know that the scanner hasfinished. You then have the option to continue scanning (place anotherpage in a scanner that doesn't have an ADF) or turn your page or pagesover to scan the other side. Arrange your page or pages as desired, andselect the option you want to continue scanning.
    2. When all pages, all sides have been scanned, click Done in the Microsoft Office Document Scanning dialog box.
    3. To scan additional pages, review the Get started section above, and then repeat the instructions in this section (Scan your pages.)
    Organize pages in the saved file(s)Now that you've finished scanning, it's time to take a look at theresults. If your scanned pages are not open in Document Imaging, do thefollowing:
    1. On the Start menu, point to All Programs (Programs in Windows 2000), point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Document Imaging to start Document Imaging.
    2. In Document Imaging, click Open on the File menu.
    3. Locate the file you want to open (by default, the scanned page(s)is saved to the My Documents folder with an auto filename based on thefirst words on the page, such as Page1of.tif) and then click Open.
    4. Repeat steps 2-3 until all of the files you need are open.
    You now have an online version of your stack of paper. Here are a few tips to get you started organizing pages.
    • Rearrange pages within a document In the thumbnail pane (thumbnail pane: Presents the current scanned document as one or more small images.), select one or more pages to move. Click any selected thumbnail and drag the selection to the new location in the thumbnail pane.
    • Copy a page to a new document In the thumbnail pane, select the page you want to copy. On the Page menu, click Copy Page. Switch to the Document Imaging document into which you want to insert the copied page. In the thumbnail pane, select the page that precedes the location where you want to paste the copied page. On the Page menu, click Paste Page.
    • Delete a page In the page pane or the thumbnail pane, click the page you want to delete. On the Page menu, click Delete Page.
    For more information about scanning or organizing pages, see Microsoft Office Document Imaging Help.
    The papers that were once cluttering your desk have now beentransformed into electronic documents. Within these documents, you canarrange pages, move pages to different documents, delete pages, printpages, add annotations, copy text to other Office programs, or send apage to someone in email. And still have room on your desk for yourcoffee.

    Jan 27, 2009 | Konica Minolta bizhub 350 All-In-One Laser...

    2 Answers

    Hp 2210 allinone


    I just went through this with HP tech. Seems this is an known problem and their solution is for you to purchase a refurbished or new printer from them which happens to be more than you can purchase online.

    You can try taking a lint free cloth, popping out your cartridges and briskly rubbing the copper and ink nozzle part of the cartridges to see if that works. Also briskly rub the connections inside the printer itself where the cartirdges make contact. If this doesn't work then you now have a HP paperweight.

    I haven't had any luck with HP printers. Always something goofy going wrong. Software gets corrupt, update can't update, won't print, etc... I purchased this thing new and had to return it the first week for a replacement because it wouldn't power on.

    I'm going to another brand. Possibly Cannon or Epson and hope for the best. Anyway good luck!

    Aug 22, 2008 | HP Officejet 5610 All-In-One InkJet...

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