Question about HP Pavilion ZV5340US Notebook

2 Answers

Now that more than 6 years have passed since I purchased this laptop I understand that some sort of class action was brought against HP for the power supply system in the zv5340us laptop. Though I was unaware of the legal issues it does suggest that HP is more than aware of the problem with the power dispersion problem with this laptop while the laptop is plugged into an AC outlet. I have replace the battery and power supply and I am still having troubles. I need a remedy that is proven and solid not mere recommendations. I am quite frustrated with the fact that I purchased this unit and have been able to use it for very brief moments in time because it is constantly having to recharge that battery do to the fact that its primary charging system is defective. PLEASE HELP!!!!

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2 Answers

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  • HP Master
  • 20,706 Answers

only clue stated is dispersion,
and a witch hunt, oblique.
my guess is its the
HP-Compaq Pavilion Notebook zv5340US (PC2700)
and is Old its no longer supported
its on the non supported page
so are say this over 10 year old laptop

new battery (no source stated) HP or cloned.
new power pack, HP or cloned? not stated
and still have a problem
but the problem is not stated,
your problem not the witch hunt deal, (never)
never point fingers until the the problem is solved
and then you know why its failed. then scream. dig?
no 10 year lap tops have a warranty. can't scream this.
not even with geek squad. LOL. has life time warr.

the remedy is get the PC repaired by a real shop.
there is no other possible , with no problem stated by you.
but any repairs on any 12year old PC would 2 or 3 times its worth, so why not upgrade
buy a used PC for $100 far far newer with even window 7 on board.. a WIN WIN.

what is your tag.

Posted on Mar 22, 2017

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  • HP Master
  • 26,196 Answers

Try updating the BIOS. The battery will only charge when the laptop is not in use.

Posted on Mar 19, 2017

  • _-__-___-_
    _-__-___-_ Mar 23, 2017

    The following products have been retired and are no longer supported by HP. All official HP support content for these products has been removed from this web site.
    YOURS.!! OP
    there are no BIOS pages nor driver
    or anything this old. sorry

    looks like 2004 model, seen in old reviews
    thats 13x7 = 91 dog years old.

  • JonSnell Electronic
    JonSnell Electronic Mar 23, 2017

    Retired now then ... just.



6 Suggested Answers

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

  • 186 Answers

SOURCE: HP Notebook not powering up

First, try powering the Notebook by pressing the Quickplay button as if the issue is with the Power Button, it should start.
You need to get the Power Button of the Notebook repaired if the Notebook starts by pressing the QuickPlay button.
However, if the issue is different and the notebook doesnot start by pressing the Quickplay button, I recommend you to try removing the RAM of the Notebook and try with One RAM stick at a time to boot the Notebook and also by checking the Memory sticks in both the Memory Slots.
You can find the required instructions to remove and replace the RAM modules in the Notebook from the Manual of the Notebook which is available through the link below :

You can find the required instructions starting from page number 104 of 233 in the Manual.
However, if the issue persists, it can be a Hardware issue for which you may have to get it repaired.
Additionally, I would like to inform you that HP had identified some hardware issues with few Notebooks installed with AMD Processors and is providing free repairs for notebooks purchased and currently available in US and Canada.
You need to get the Product Number of the Notebook which is indicated with P/N and is printed on a white sticker pasted at the bottom of the Notebook.
Check if the Product Number of your Notebook is listed in the list available in the link below :
If your Notebook product Number is listed in the link provided above and if the Notebook is installed with AMD Processor, you need to contact HP Chat Support and provide the required details and get the Notebook repaired by HP for free.
You can find more information about this repair offered by HP from the link below :
You can contact HP Chat Support for DV6000 Notebooks preinstalled with AMD Processor by clicking on this Link.
Hope this helps...

Posted on Nov 11, 2008

  • 3940 Answers

SOURCE: My hp compaq laptop nx6325 refused to charge its battery

If the battery charged in another system, but not in yours, then most likely you are looking at a motherboard replacement.

Average cost for motherboard is around $200, if you have it installed by a technician, another $100 or so.

Posted on Feb 28, 2009

  • 71 Answers

SOURCE: HP Pavilion dv2020us laptop battery won't charge

How is your power supply? does it seem like you have to wiggle your cord that connects to computer to make it recieve power?...Many laptops power supply become loose over time form moving the cord around..when it does, the battery has a hard time getting electric power to recharge. Also, you my have other problems with your lithium internal battery that powers your cmos.

Check to see if your power supply is loose and go from there. the power supply is the little hole where you connect the cord to the laptop.

let me know what the status is

Posted on Apr 10, 2009

  • 8 Answers

SOURCE: hp compaq nx9110 runs only on battery when it is plugged to AC

It sounds like you have a faulty power jack, and possibly a dead battery as well. You should take it to a person you may know that can order and solder a new one in or take it to your local electronics repair shop. I do repairs like this on a daily basis for my computer business.

Posted on Apr 28, 2009

  • 155 Answers

SOURCE: HP DV9000 Pavilion Motherboard died again

Should there be any company regulations on the purchase of their unit, that must be reviewed? Every company have their own legal consultant which would defend the company from any lawsuit and would see, review all legal matters concerning legalities on the purchase, loan and in fact, warranty regulations. However,it is also the right of every costumer/purchaser to lobby their complaints against the company who have units that seemed to give no enough services to their clients. Because every company is there to serve no to be served.
Second, they must have placed the replaced motherboard (new) into warranty period which will give maximum service to the buyer. However, if the second motherboard already have long overdue in its warranty, then the motherboard must be purchased. Yet it is still in the company's care to serve their clients. You have enough evidence concerning the flaw of the company's duties and responsibilities to its clients then it is your right to contact your own lawyer to call the attention of the company.

Posted on Jun 22, 2009

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Sign up here:

May 01, 2009 | HP Pavilion dv8000z Notebook

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Boot up

i had a similar problem. something that is really good to do is to purchase recovery disks. they are affordable. they range from 9- 20 dollars. you can just call hp and order it over the phone or online all you have to do is to load the cd and you are good to go. one thing though you will loose your data that was saved on your computer, but it will surely help

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