Question about Tomtom ONE GPS Receiver

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My Tomtom turns on but can't find a signal. It used to work fine. Anything you could recommened? I have tried pressing the rest button, to no avail.

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After pressing the reset button for 15 seconds, you then need to push & hold the power button for 5 seconds to complete the soft reset.

Posted on Feb 05, 2010

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Does it work outside the vehicle ok? Have you changed you vehicle? as the units will not work with the new screens, you have to buy an outside aerial.
maybe it has a fault, but i can't help in that area, sorry.

Posted on Jan 31, 2010

Testimonial: "Good suggestions but no results. It's probably pooched. Thanks anyway."

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1 Answer

Tom Tom doesn't Work inside the car


Metal blocks signals. If you are putting the TomTom on the dash, and there’s still a weak signal, then there’s metals (or some impurities) in the windshield interfering with the signal.

Try having it held near the rolled down window on the passenger side.

If this helps, then you might want to find out if your model has available an external antenna!

https://us.support.tomtom.com/app/answers/detail/a_id/4973

Sep 23, 2017 | Mercedes-Benz E-Class Cars & Trucks

1 Answer

Tomtom 510 - packed up


try re setting the TomTom, reset button is founded on the bottom underneath where the docking mount connect, hold down for 15 seconds, then press the little button on the top on the right side while turning on. worked for me

Jun 06, 2010 | Tomtom GO 510 GPS Receiver

1 Answer

Tomtom 720 will not turn on even after pressing reset button


hook it to your usb cable to your for a few hours and then try and start it. first with the power button, it that fails try the hard reset..if neither those work, download tomtom home. follow the directions and tomtom home should be able to repair it unless you have internal problems, like a bad usb port on the gps. bill

Aug 18, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Restore to factory setting


n rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting. Select your device from the list below to see how to reset it.


Select your device: TomTom GO 940/740/540 TomTom GO 930/730/630/530 TomTom GO 920/720/520 TomTom GO 910/710/510 TomTom GO, GO 300/500/700 TomTom XL IQ Routes TomTom XL (30-Series) TomTom ONE XL TomTom ONE IQ Routes TomTom ONE 30 Series TomTom ONE 3rd Edition TomTom ONE 2nd Edition TomTom ONE 1st Edition TomTom RIDER 1st Edition, RIDER 2nd Edition TomTom ECLIPSE II TomTom DAIHATSU, TomTom ECLIPSE, TomTom TOYOTA Help Not sure which device you have? ico_close.gif Type the first two characters of your device's serial number below to find out.



To reset your TomTom device, do the following:
  1. Check that the battery is charged properly.
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

  2. Remove the SD card
    If your device uses an SD card, remove it.

  3. Reset your device.
    Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.

  4. Turn your device on.
    Press the On/off button for at least 5 seconds.

  5. Insert the SD card
    If your device uses an SD card, insert the SD card.
The rest button is on the top of the GPS

Jul 23, 2009 | Tomtom GO 910 GPS Receiver

6 Answers

Keeps displaying cannot get valid gps signal was working fine last week now does not work


i work as a truck driver on a small fleet of 7 vehicles in the midlands UK

3 of us have Tom Toms, the others have medion, navman or garmin.

ALL the tom tom users have been experiencing GPS problems this week ( june 21 onwards ) whilst the rest of us have seen no change in GPS satelite availability.

In addition, a friend who uses a TOM TOM One XL in another part of the UK has also had same problems.

Its a TOM TOM problem generally it seems, and NOT your particular piece of kit.

Jun 25, 2009 | Tomtom ONE GPS Receiver

2 Answers

Frozen/ always says waiting on valid gps signal


The same thing happened to my tomtom and this is how I resolved it. I turned the tomtom off and when I turned it on I held the power button; the screen turned completely green and when I removed the car adaptor the screen went blank. When I turned it back on it found the satellites in under a minute.

Feb 13, 2009 | Tomtom One XL GPS Receiver

6 Answers

No signal


on the bottom right hand side press the bars, next screen press the middle right hand sideellow the bars , then top right hand side is the orange and black disc spinning? yes then your unit is looking for a signal , if no then ask tom tom website for instructions,

Apr 17, 2008 | Tomtom ONE GPS Receiver

2 Answers

Tomtom go 300


before you start take out sd card. 1 turn tomtom upside down. 2 see reset button? 3 use paper clip to press (press for 15secs) 4 now turn on tomtom (hold power button for approx 5secs. 5 re insert sd card. after a few minutes you should have signal. hope this solves your problem.

Mar 19, 2008 | Tomtom GO 300 GPS Receiver

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