Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

2 Answers

Invalid image on sansa c250

When i did a firmware upgrade the sansa c250, i went to turn it on and on the start up "sansa" logo on the upper right hand corner it says "invalid image." and it stays frrozen like that. i tried reseting it w/ the powwer button for 20 sec., removing the battery, and when i plug it in it still stays in the same frozen image and my laptop wont recognize it. please help me.

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  • pianoplayere Jan 07, 2009

    I have the same problem (invalid image), but I can't find where to download the firmware. Do you know where I could find it?

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2 Answers

This works good,
But you 1st need to switch you hold button to HOLD w/ Orange background

Posted on Apr 14, 2008

Hold the record button
plug in the usb jack
release the record button
this should put it in the right mode.
then you need to reinstall the correct firmware.
since sansa doesnt post this on their website, check out the anythingbutipod forums

Posted on Mar 28, 2008

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Posted on Jan 02, 2017

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My sansa when i turn it an it goes to database vernieuwen and it can't go any furter


it needs a firmware upgrade...search for the firmware on sansa support site

Aug 10, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa c250- Still having problems, now worse


The hardware might be damaged/faulty - call Sandisk and find out if you are still in warranty.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Oct 12, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Sansa c250 wont boot up


The screen of the device turns on and the monster logo appears but it won't go to the menu anymore. It just stays on that screen

Sep 20, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Pause on sansa c250


Unfortunately, there is not a way, even with a firmware upgrade. This is the #1 criticism of this particular Sansa player - there's no bookmarking feature, making this absolutely lousy for audiobooks.

May 27, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Scan disk sansa c200 series locked with an error message


Download the Sansa Recovery Tool from the Sansa website.

Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

Apr 04, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

My son's c250 shuts itself off after a minute.


Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor

Apr 02, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Lost everything!


If you have the Sansa firmware upgrader installed, any firmware upgrades will cause all songs on the player to be lost. There are other reasons, but this is the most common.

Mar 29, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa C250


Go to your device menu and click on the usb mode....make sure it says MTP mode or auto...if that doesnt solve the problem...do a firmware upgrade for the device...

Oct 28, 2007 | SanDisk Sansa c150 MP3 Player

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