My printer has been in storage for nearly a year, the display shows nearly full ink levels. when i try to align the cartriges it says there is a problem 1) remove tape from cartridge, 2) check paper. the tape was removed from the cartridge and the paper is fine.
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Re: my lexmark 3550 printer wont print
Hi If you have storage your printer for nearly a year then myself I think the heads have gone dry and blacked you will need to clean the heads, if the heads are on the inks then no problem just get new ink but if it been standing that long and the heads are on the printer itself and not on the ink cartridge then you will have to find the heads some will clip out but some will have to be screwed out and then you can clean them by dabbing a little worm water on a cloth on the heads to try get them clean. It not good to leave them standing, if you go to store them for a long time then you go to take out the inks and clean the heads before storage. All The Best: Pineworks
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Check your manual for instructions about this type of problem. Are you using the ink cartridges meant for your printer? Sometimes using refillable cartridges instead of the manufacturer's cartridges can cause the printer to still think the cartridges are empty, and display an 'on-screen' message that they need to be replaced, which could stop the printer from engaging. I have a Canon Pixma printer, installed refillable cartridges, and now the unit displays a 'cartridges are empty' message on PC screen; but the printer still works. The system just recently went into a non-printable mode displaying a more convincing message that the black cartridge is EMPTY, and completely stopped printing. The solution to this: press and hold the Stop/Reset button for about five seconds, and it overrode the issue and started printing. Moral of the story, maybe its best to just buy the manufacturer's printer cartridges.
Make sure you are using genuine Lexmark cartridges. Lexmark products work best with original supplies. Lexmark does not recommend the use of refilled, re-manufactured, or clone cartridges. You might not get the print quality you expect from ink that is specially formulated by Lexmark. Check your cartridge ink levels. From the printer operator panel, go to Maintenance > View Ink Levels. Replace the cartridge that has low ink level. If your ink levels are still substantial for printing and you are using genuine Lexmark supplies, please contact Lexmark Technical Support Center for further assistance.
Try to check and make sure your black ink level is still good and not about to go empty. On the printer operator panel, press the Setup button > Maintenance > Ink Levels.
If the black ink level is still good, make sure the cartridges are aligned. Try this approach. On the printer operator panel, press the Setup button > Maintenance > Align Cartridges. Your printer will then print a page forcing ink through the cartridge nozzles and clean them as well as align the cartridges.
Try to print a document again to verify that the print quality has improved.
Note that a refilled cartridge will not be able to report its ink level. Check if correct ink level is displayed on your printer operator panel. Press Setup button > Maintenance > Ink Level - check your black and color ink levels. If ink levels are correct, then the problem could be on your computer.
The Print Spooler service on your computer may be disabled. To enable the Print Spooler service, follow the steps below:
Browse to Start -> Run... and type in "NET STOP SPOOLER" (this will stop the print spooler service)
Type in "NET START SPOOLER" (this will restart the print spooler service)
The 3550 won't print in any color if any of the colors are out. You'll have to replace the color ink that's empty to get it to print.
In the future, if you're just printing black and white, you can select "Print in Grayscale" from the print properties to just use the black ink cartridge, which will help the color cartridges to last longer.
On your computer, go to "Start," "Programs," "Lexmark Series." Click "Lexmark Control Program."
the "Cartridges" tab. Click "Change Cartridges." The Change Cartridges
screen appears, displaying the animated instructions for installing or
changing cartridges. When you have finished viewing the animation,
click the "Finished" button.
Remove the tape covering the print head of the new print cartridge. Insert the new print cartridge as shown in the animation.
the "Choose Cartridges" screen appears, select the cartridge(s) you
installed in your printer from the list boxes. Click the appropriate
box to reset the ink levels to full. Click "OK."
Automatic Alignment screen appears. Click "Align" to align the print
cartridges for best print quality. The printer prints a page with a
bi-directional alignment pattern. On the printed test page, locate the
number that comes closest to forming a straight line under the
bi-directional alignment pattern. Enter that number as the
bi-directional alignment setting in the Alignment Cartridge dialog box.
1) Goto the Lexmark Solution Center application. 2) Press button Maintenance>Install a new print cartridge, follow the instruction on screen. U may then have your new full ink level. Note: u only can reset to full level, cannot customize the level by your own. Hope this help.
You need to reset the ink level before the printer can print further, to do these please follow the following step: 1) Goto the Lexmark Solution Center application. 2) Press button Maintenance>Install a new print cartridge, follow the instruction on screen. U may then have your new full ink level. Note: u only can reset to full level, cannot customize the level by your own. Then try again with printing alignment task. Hope this help.
If you brought new Lexmark cartridges please change it as it comes with one year warranty but before try to perform a self test, (i.e make a copy) if it works then try printing , if get the error then change the cart.........................