Question about Lexmark X6170 All-In-One InkJet Printer

1 Answer

It keeps saying hardware error 502. Help

Printer keeps saying hardware error 502. Help

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,041 Answers

Hi
It is the rod that the cartridges travel on. Just wipe this rod with a Kleenex and the
Other thing you could try is to lubricate the bar that the carriage
All The Best: Pineworks

Posted on Jan 31, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Printer has error #502 on A940


According to the manual:

Hardware Error: 502 - The printer is stalled.
1 Press Power to turn your printer off.
2 Unplug your printer.
3 Check for paper jams.
4 Plug in your printer.
5 Press Power to turn your printer on.

Cartridge Error: 50C - Your ink cartridge has a short.
1 Press Power to turn your printer off.
2 Unplug your printer.
3 Plug in your printer.
4 Turn your printer on.
5 Uninstall and reinstall the cartridges.
NOTE: If this does not resolve the problem replace your cartridges.

Link to your manual: Source(s): http://support.dell.com/support/edocs/sy… Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 05, 2010 | Dell A940 All-In-One InkJet Printer

1 Answer

I keep getting Hardware Error 502 (printer stalled) when I try to copy a page or to print direct from the computer. I followed the instructions for a "fix" but still doesn't work


Hi there
Not know what Instructions you had before but got a sit for you to look at.
Click on link it will take you there to your error 502.


http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=45A49F4D2A17494E8F4B63951C8A1237&doclang=en&cs=

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 15, 2010 | Dell A960 All-In-One InkJet Printer

1 Answer

Well I'm getting a 502 error, tried to change print cartrages but says printer is busy. so I turned it off pulled the print cartrges to center and replaced them turned the printer back on same error and...


Hi there

The best thing I can do is gave you a link to this error 502 because it going to be a big job. so click on this link it tells you what you can do.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 12, 2010 | Dell A940 All-In-One InkJet Printer

1 Answer

What is an error message 502?


The 0502 error can be caused by four different issues:
  • A contaminated encoder strip
  • An unseated encoder strip
  • A faulty black/photo cartridge
  • A faulty color cartridge
If the printer is still under warranty, it is best to replace it, as error 502 is usually recurrent. Otherwise, please follow the link below to the Lexmark website for a detailed troubleshooting guide for error 502:

I hope this helps.

Nov 19, 2009 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

When trying to print error 502


The encoder strip may have become unseated. please follow the steps given below:
The embedded links in the table lead to specific troubleshooting steps.
1 Turn off the printer and disconnect the power cable from the back of the unit.
2 Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.
3 On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Gently push the encoder strip down and back up to get it into the slot. NOTE: If the strip is completely out of the slot, it may be necessary to move it first forward and then back.
4 Move the cartridge carrier back to the left-hand side of the printer with the carrier belt.
5 Reconnect the power supply and turn the printer back on
If the issue persists after you have attempted the steps with a new color cartridge, continue to Contacting Lexmark.

Apr 05, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Cartridge error: 50C and Hardward Error: 502


The "clear tape" that you are playing with is called the "encoder strip." A barcode is etched on it that tells the printer carriage where it is. If you clean this carefully (google encoder strip for best methods) you may be able to get rid of 502 error for a while.

Not sure about 50c.

Jan 23, 2009 | Dell A960 All-In-One InkJet Printer

1 Answer

Reattach encoder strip? Lexmark 6170


Hardware Error 502:
Cause: The All-in-One is stalled.
  1. Press Power to turn your All-in-One off.
  2. Unplug the All-in-One.
  3. Check for paper jams.
  4. Plug in the All-in-One.
  5. Press Power to turn the All-in-One back on.
Thank you for using Fix Ya!

Have a great one!

Dec 27, 2008 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Printer failure when trying to print, error message 502


Try cleaning the slider bar  upon which the ink cartridge slides abck and forth -- NOT THE TAPE- the slider bar assembly it self .. It worked for me .

Nov 18, 2008 | Dell A960 All-In-One InkJet Printer

2 Answers

Having a problem copying in colour only prints about half the page and stops and says 502 hardware error but willprint out in black


I found this on fixyourownprinter.com after some digging.

Try this:

Hardware Error 0502 on LCD Display ID:ENUS16536

Check the encoder strip on the printer. (This is a clear strip running the length of the printer, above or behind the cartridge carrier.) Do the following:

1. Switch off the printer using the power button.
2. Disconnect the power cable from the back of the Lexmark X5100 / X6100 Series.
3. Leave the power cable disconnected for 30 seconds.
4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
5. Take out both cartridges.
6. Place an index finger on the encoder strip on either side of the cartridge carrier.
7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
8. Lightly press the strip first to the rear and then forward, if necessary.
9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer. If this does not clean these parts, a cotton swab with rubbing alcohol on it may be used.
10. Reconnect the power cable and switch the printer on again.
11. Perform the hardware test without cartridges first and then with both cartridges.*
12. Make a standalone copy.
13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.

That's the best I can give you.  Quite sorry if it doesn't work.

Aug 13, 2008 | Lexmark Office Equipment & Supplies

1 Answer

A960 printer noise


Turn the printer upside down and see if anything falls out. Look inside as well. Maybe something is askew in there. Go the the manufacturer's website to their Support section. Email them or do a live chat. I just typed "hardware eror 502" and found a lot of answers. You might even type the manufacturer's name with just "hardware error".

Jul 19, 2008 | Dell A960 All-In-One InkJet Printer

Not finding what you are looking for?
Lexmark X6170 All-In-One InkJet Printer Logo

Related Topics:

114 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18390 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...