Question about RCA 20F420T 20" TV
It some timesstay's on for 20 mon. then 5 min. then it goes blank. i had it connected to dvr and surround sound, also dvd player. i dis connected all! i am so upset, i had planned to watch a movie on cable , for my valentines day. it has been about a week or more, now, i purchased at local walmart who said they only honor a warranty if purchased from them, i asked for the customer service # for the warranty i sent in, but it has no phone # ? what do i do?
I have just finished putting my 20" tru flat back together. it now only works with the remote, not the buttons,nor does the dvd player.it stays on without cutting off and does not change the mode anymore.the problem was with the circuit board that controls the functions of the tv.i disconnected the IR wire from the board(it is the fifth wire on the plug towards the inside of the tvon the ribbon cable).do not do this unless you are familiar with electrical components
Posted on Dec 14, 2009
RCA can be reached by phone at 877-794-7977. Hours are 8AM - 8PM Monday - Friday EST and 10AM - 7PM EST on weekends.
If you are under warrenty they will know. If so, ask them where the nearest RCA authorized repair shop is.
Posted on Mar 25, 2008
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