Question about HP Officejet 5610 All-In-One InkJet Printer

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Printer not Recognised

I have installed All the printer drivers but when i plug in the printer a popup appears saying USB device not recognised My printer is a 5610 ALL-In-One printer please help me my job is at staek

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Hi,

Depending on your Operating System, the problem may be due to or you may need to:
1. check if in the printer properties, the port setting is set to USB;
2. If you are using Windows Vista, you may need to initially resolve the USB errors before moving on to making your printer work. This is a known Vista issue and Microsoft has issued a patch/update to resolve this problem. Pls try here or here.
3. update the USB drivers of your motherboard from the manufacturer's website rather than that of Microsoft;
4. uninstall and re-install including the USB controllers and not only the printer.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on Feb 18, 2008

  • Louie  Role
    Louie Role Feb 18, 2008

    Sorry the link did not get posted.
    #2 should read as "...Pls try here or here...."

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