Question about Acer Aspire L310 (ASL310UD631A) PC Desktop
I installed this computer today, had to restore it to a previous date to get it running, and finally got it set up and internet ready.
Now the ACER tour program prepares to download, but keeps running it's light blue box in the middle of the screen! I can run all other programs (& internet), but I have this tour program screen blocking practically the whole moniter!
When I run task manager and close the program, it still stays, and the mouse stays in the "I'm busy - hold on!" animation on that screen (which means I can't move it).
Can someone please help??
If you're using Windows Vista this will bring you to a new prompt screen asking you what you wish to do. Select 'Task Manager'.
You will be returned to the Desktop and the Task Manager will open up on the screen.
Click on the 'Processes' tab on the window, and search through the list until you find something along the lines of... AcerTour.exe
Click on this process to highlight it, and press the 'End Process'
button. (This should immediately close the running process)
Posted on Jun 13, 2008
Im not sure if that would work for sure but also try to go into services tab msconfig, service tab. I will continue to search out a resolution for your problem.
Posted on Feb 19, 2008
Well... yes, I had that problem but I un-installed the tour because it wouldn't run, ever, got stuck, finally it quit appearing! It seems to be one of those tutorials, but it looks also like more up-sales on more and more software. Sometimes more isn't better, it's just more....
So, I google it, and because something in my C drive is always tasking, eats up memory and adds to the start up task as well as shut down time. An article I found called "Zapping the ****" is the first to explain this Vista phenomena, so read this to help you to decide. Hear an expert.
I hope the links works but I would google acer tour, and of course you can always reload the acer tour online if you think your missing something
Posted on Aug 15, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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