Question about Saeco Royal Professional Espresso Machine

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2 messages: descale, and ventilate plus no hot water only steam

Thanks jonnycole for your information, I have run the hot water nossle untill the airlock clears. I heard it splatter but still nothing, but new message appears to addition of ventilate message, it's says descale, and ventilate, plus no water comes from the hot water nossle any more only steam. It would be fantastic if you guys could help us on line, as we leave in the middle of the south pacific and it's quite complicated and expensive to send it overseas. Thanks you for your reply.

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Descale you need to use special descaler not vinegar vinegar is not strong enought and remove calcium in little piece that might block elsewhere descaler melt calcium 1 part water 1 part descaler fill the water container start machine open side valve for few second turn it off wait 15 minute repeat untill empty after rince very good that stuff is corosif go in thr menue reset the descaler mode and voila !


THANKS FOR USING FIXYA


FROM MONTREAL
CANADA PIERRE

Posted on Feb 18, 2008

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My Gaggia Titanium has an ventilate problem when it is stil cold. After starting up, autotest and running pump, it appears whit message ventilate. It takes a long time steaming or hot water after the


The ventilate sign appears as an error message to tell operator that the flow of water is reduced. I can tell that the machine has not been descaled or was descaled using unscrupulous products that are labeled as descaler but they are not.
Because the sign disappears at this time after flushing water through the steam pipe, the flow restores the sensing that water is flowing normal. This "apparent restoration" of water flow is without any back pressure. The espresso function is restored for limited use.
This error code if not corrected immediately, it will not disappear and not allow any function even after flushing water manually.
The flow meter registers the quantitative flow of water as programmed for espresso.
Please descale the machine as soon as possible. before the 'Ventilate' error message stops all functions.
This is a well designed machine. Needs more attention to maintenance.
You may use the link to order our Best descaler.

Services Unlimited Inc Parts Guru

Oct 19, 2014 | Gaggia Titanium Espresso Machine

1 Answer

I am looking for a manual to de-calc and clean in Saeco Vienna superautomatica sup 018


Descaling Saeco Automatic espresso machines SAECO VIENNA SUPERAUTOMATIC MACHINES:
SAECO VIENNA DIGITAL - MANUAL DESCALE PROGRAM
1. Fill the water tank with the Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water.)
2. Turn on the machine. Run approximately 1 cup through the steam wand by turning open the hot water steam valve). Turn machine off and let sit for 5 minutes.
4. Repeat this procedure until the water tank is empty. Then rinse water tank thoroughly and flush the machine by running two tanks of clear water through the steam wand.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
SAECO VIENNA DIGITAL - AUTOMATIC DESCALE PROGRAM
1. Press the MENU/OK key to go into programming mode. Scroll up or down to select the "Descaling" function . Press MENU/OK key. Place a large container under the hot water/steam nozzle. Fill the water tank with Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water. Refer to the instructions on the bottle).
2. Then completely open the hot water/steam rotary valve/knob. The pump starts and the descaling program begins. During this phase the pump runs at intervals and the message "Machine is Descaling" is displayed. The complete program takes about 40 minutes. Do not add any water to the tank during this phase. When the message "Descaling Finished" appears, close the hot water/steam valve. The message "Rinse Machine" will appear.
4. Remove and rinse water tank thoroughly, fill with fresh water and replace on machine. Empty the container under the hot water/steam nozzle and replace. Flush the machine by running the tank of clear water through the hot water/steam wand until the message "Rinsing Finished" appears. Exit the Programming mode by pressing "MENU/OK" Refill the water tank with fresh water.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
Descaling Single Boiler Home espresso machines (HOME SINGLE BOILER ESPRESSO MACHINES)


Approximately every 3 months (depending on your use and the water hardness), clean the machine with natural citric acid based decalcifying agent.
1. Add a descaling solution into the water reservoir. Mix thoroughly to dissolve (use warm water for better results).
2. Remove the filter holder and place a cup under the group head and another cup, or other container, under the steam wand to catch cleaning solution.
3. Turn espresso machine on, turn coffee pump on and run approximately 8 oz. of solution through the brew head. Turn machine off and let the machine sit for 15 minutes.
4.Run approximately 8 oz. through the steam wand, and again, turn machine off and let sit for 15 minutes.
Repeat by allowing solution to run alternately through the steam wand and brew head. Turn espresso machine off after each cycle. Repeat process until solution has been run through.
5. Do not leave espresso machine on. Do not wait for the ready light to come on. Do not use the steam switch during this process. Do not allow reservoir to run empty!
6. Rinse reservoir thoroughly with fresh water. Refill reservoir with fresh water. Run half a tank of fresh water through group head, alternating between group head and steam wand.


Feb 28, 2011 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Descaling cycle will not run


You need to push the hot water button on the machine panel to allow water to run out of the steam wand. After a few seconds the machines ventilate message should clear.

Jun 12, 2010 | Gaggia Titanium Espresso Machine

1 Answer

Ventilate message


Press the hot water button and allow water to flow from the steam arm until ventilate disappears and warming up appears on the display.
Ventilate after descale is normal.

Feb 22, 2010 | Gaggia Titanium Espresso Machine

1 Answer

Will no ventilate,no hot water will not descale


HI
You have a calcified solenoid valve for you steam and hot water. It either case it has to be taken apart (which is not easy) or replaced. This is why we need to descale more often. Solenoids work on close tolerance and any scale on them will cause the to stick and not activate. Now they will not open to allow water to flow. So now you can't ventilate. Sorry

Oct 17, 2009 | Saeco Royal Digital Plus Coffee...

2 Answers

No steam and ventilate


Hi,

When you try to get out water, can you get a full cup of water or just a half cup?

How often do you descale your machine?

/Mirran

Aug 17, 2008 | Saeco Royal Professional Espresso Machine

4 Answers

New Royal espresso machine


It means you have an airlock in the water system. It can occur when you refill the water tank also.
Quite often you can run the hot water nossle untill the airlock clears. You will hear it splatter and then it should be sweet to go.

Jan 25, 2008 | Saeco Royal Professional Espresso Machine

6 Answers

Keep reading "ventilate" on the screen


Running hot water button a few times worked for us

Dec 18, 2007 | Saeco Royal Professional Espresso Machine

6 Answers

Stuck on Ventilation


I went through 3 machines (both Gaggia and Saeco--both have the same Rapid Steam system), hours of searching the Internet, and phone conversations with support(?) staff before I came up with what seems to be good options for both fixing the problem and then preventing it from being a problem again.

The Fix. Fixing the problem works better with two people, so I will refer to person 1 (P1) and person 2 (P2). To fix the problem: 1) P1 uses either a turkey baster or the small plastic (and leaky) pump packaged with the machine; 2) while the readout says "ventilate", P2 pushes the hot water button, then turns the machine off and removes the water tank; 3) P1 fills the plastic pump (or baster) with water and inserts it into the water intake valve (as best as you can, it doesn't fit perfectly); 4) P2 then turns the machine on and opens the steam wand while P1 pushes water into the intake using the plastic pump or baster; 5) as soon as P1 is finished, P2 turns off the steam valve. Repeat steps 3) through 5) until the machine has accepted 4-5 good pumps of water. If you get the "fill watertank" message, you must begin the entire process over again (if you get the "fill watertank" message every time, just keep following the process until you get the machine to accept 4-5 good pumps of water); 6) turn the machine off and reseat the water tank. 7) Turn the machine on, press the hot water button, and open the steam valve. It may take a minute, but you should finally get water. Run it until it becomes a steady stream, and then some more...about 8 ounces worth. I have found that this process doesn't always work if the machine is hot. When it's hot, it sometimes won't accept any water into the intake valve.

Prevention. To prevent the problem, I have been successful (so far) by: 1) after steaming milk, I push the hot water button and run hot water through the wand until it is a steady stream, and then about 4 oz more. 2) I always steam the milk first, then run hot water through the wand, and then make the espresso. 2) I always run water through the wand after making coffee.

This seems like a lot of steps, but it really doesn't take that long once it's part of your routine. I've been successful with this process for the last several day and before that, I was getting the ventilate message every time I tried to steam milk. I'm hoping it continues to work! It's really a shame that the technical staff have not come up with a better solution or, at the least, addressed the problems people are currently experiencing. When I called Saeco, they told me they didn't know why it as happening!

Nov 01, 2007 | Saeco Incanto Classic Espresso Machine

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