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On my heat pump, my thermostat is on heat the fan is running but no heat is coming out.just cold air, I even tried it on emergency heat also and its just cold air...

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I am assuming you have electric heat as a back-up.
If you do make sure thre breaker switch to the electric heat is turned on for starters.

Posted on Jan 31, 2010

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1 Answer

Why does my American Standard heat pump compressor and condenser fan run when I have the thermostat set to emergency heat?


It's possible the "brain" thinks it can still supply some heat. Other wise there is a wiring problem or thermostat switch problem. Installed recently? Never used emergency heat before? What is your emergency heat type, gas or electric? Are you sure they are working. If not the "brain" senses and uses the only source available: heat pump. Thermostat? probably Honeywell? If so call Mfg customer service. Warranty on thermostat or heat pump? If so call customer service. Call your installer.

Feb 28, 2015 | American Standard Heating & Cooling

1 Answer

Energy Knight heat pump refuses to blow!


Does this problem happen when the temperature is below 30 degrees? When it gets about that cold outside, the air outside is too cold for the heat pump to "steal" heat from. On the thermostat you'll find a switch labeled aux or emergency heat. Turning this switch on will operate a traditional coil heater inside the system, providing you with heat. The only downfall to this is that it uses more energy to heat this way. Try turning the fan switch from "auto" to "on". If the fan comes on, then we can rule that out. If the aux heat switch is NOT on, set the thermostat such that the system will try to heat. If the outside unit is running, the problem is either it being too cold like I said earlier, or there's a problem with the heat pump's mechanical system that needs to be serviced by a professional. If the outside unit doesn't run but it should be, check it's breakers at the panel, the breaker inside the electrical box that feeds it, and look to see if there's a reset button on the unit itself. Finally, check the air handler (part of the system inside with the fan in it) to see if there's any circuit breakers or fuses on this unit. Make sure they're not tripped/blown. If none of this helps, you definitely want to get a pro to work on your system.

Feb 27, 2010 | Heating & Cooling

2 Answers

Carrier 38CKC042300. oUTSIDE UNIT FAN WAS TURNING REAL SLOW. ac UNIT IS OFF BUT FAN TO OUTSIDE UNIT IS STILL TURNING. sHOULD NOT BE TURNING AT ALL WITH AC UNIT OFF


The outside fan may run if the unit is in defrost mode this is normal for most heat pumps it is there way of trying to keep the outside unit from staying iced over so the next time the unit runs it will have air flow through the coil and the ice will not be there to prevent air flow.

Jan 12, 2010 | Carrier 38CKC042 Air Conditioner

1 Answer

Heater works, but only on Emergency Mode


It sounds like you have a "setback thermostat" A control intended to increase efficiency by allowing the fan to run for an adjustable amount of time after the heater turns off, whether the heater is electric or part of a heat pump. If the "setback" time is too long, the element will cool off and the fan will blow cold air. Try and locate the instructions for the thermostat and see if the "fan run time after heat turn off" is adjustable and reduce it by half. Most emergency heat circuits bypass control circuits (its an emergency, you know), and require manual control.

Jan 11, 2010 | Heating & Cooling

1 Answer

Its 28 degrees out side and my goodman 3.5 ton heat pump package unit is blowing cold air out of all my regesters


Sounds like the heat pump is not running. Check outside to see if the fan is spinning.

Try moving the thermostat to emergency heat and see if that gives you any heat. If it does, then you have heat until you can get a service technician to locate the problem with the heat pump. It could be a wide range if issues from bad thermostat to bad wiring to bad capacitor.

Jan 07, 2010 | Goodman Heating & Cooling

3 Answers

Goodman package- no heat below 30 degrees outside


I believe the unit you are describing is a heat pump. Heat pump are great when the temperature isn't below 30 With low ambient temps. outside it is much more efficient and comfortable to run aux. electric heat from the heat pump.

Jan 03, 2010 | Goodman PHKJ048-1 Air Conditioner

5 Answers

What's the difference between EM HEAT and AUX HEAT?


Sorry, neither of these answers are completely correct.
You have a heat pump (or the wrong thermostat). Let's assume you have a heat pump.

In air conditioning mode, it works like every air conditioner you have ever had, but...

In heat mode, it reverses its operation. Have you ever felt the air coming out of the outdoor unit of your A/C unit? It's hot, isn't it. And the air coming out of the indoor unit (out of the registers) is cold. Now for a heat pump to produce heat it simply runs the air conditioner in reverse and the heat comes out in the house and the cold is released outside. Neat, huh!

Here's the problem with heat pumps...when it is really cold outside the heat pump can't produce enough heat to heat your home. So it has an additional heat source called "Auxiliary Heat". This heat comes on automatically when the house doesn't get warm enough. The source of this heat is based on the region of the country you are in. North/Northeast generally have oil heat, other regions have gas, and still others have to use electricity to heat. In Texas, we usually use electricity as the supplementary heat on heat pumps. VERY EXPENSIVE!

Now the "Emergency Heat"...this is exactly as stated in Solution #2. This is manually turned on by YOU at the thermostat when your heat pump fails. This turns on the auxilliary heaters and turns off the heat pump (remember, the reverse air conditioner). Again, this can be quite expensive to run if your heat source uses electricity! Gas and oil may be cheaper. The emergency heat is only designed (normally) to keep the house livable (not comfortable) until the Heating Tech can get out to you and fix your heat pump.

Something else you should know. It is normal for a heat pump's outdoor coil to frost up during heating mode. It will detect this and go into DEFROST mode and melt the frost off the coil. While it is doing this, it will turn on the auxilliary heater to keep the air blowing in the house at a reasonable "warm" temperature, but it will not be as hot as normal. In fact, heat pumps produce a lower temperature heat than traditional heaters. So the air may feel cooler during heating than you are use to anyway. This is normal and is not a sign of a problem.

So what do you do: Set your thermostat to the temperature you want and set the controls for HEAT/COOL and FAN-AUTO/ON and leave the EMERG HEAT off unless your heat pump breaks.

As always, keep your filters clean and your outdoor unit's coils clean and free of debris.

Hope this explains your question for you!

Oct 16, 2009 | Ruud Central System Air Conditioner

2 Answers

My air handler comes on ,not the outside unit when my thermostat is in the off position even if i turn the thermostat down to 50 and have it turned off the air handler comes on for about 5 to 10 minutes...


If you have a standard thermostat the fan switch is for the air handler only. It completely over rides the thermostat for most settings. Now lets see this is what I'd expect:
fan switch on Indoor fan runs all time
Fan switch auto Indoor fan only runs when thermostat is set to cool or heat and the thermostat is turned up above room temp for heat or below room temp for cooling. In both of these modes the furnace blower comes on and stays on til the room temperature is satisfied. The outdoor unit only comes on for AC the out door unit will not come on for heat or the "on" setting on the thermostat. See exception 1 & 2 below...

Exception 1- (in a heat pump the out door unit runs in both heat and cool mode unless it has emergency heat turned on then it will not come on outside in the heat mode, and depending on the type of heat pump and furnace or air handler it is). A heat pump thermostat usually has "backup heat" and an "emergency heat" setting switch on the thermostat.
Exception 2 - On some thermostats they are made to cycle on the heat if the temperature reaches a preset temp (around 50'f usually but definitely by 40'f). This mode prevents freezing when if instance the homeowner is away or while the home is under construction. In this mode the fan inside can run but the heat usually comes on with it.
Exception3 - On some electric furnaces the heating strips may be individually controlled and thus not all come on at one time. This may give the feel of no heat especially if the room is cold.

Now there may be other exceptions but Ive tried to give you a heads up on some of the most common ones.
If you need more help please post more specifics about your unit/system as to for sure what switches are set to what setting and what is happening with each. My first though was that maybe your system is OK and you needed to know if the thermostat was working properly.

If this helpd you understand your problem would you please give me as hifgh a mark as you can. Thnaks for using fixya and good luck.

Mar 28, 2009 | Carrier Heating & Cooling

1 Answer

Rheem heat pump. blower will not turn off


The fans are set to delay for 60-90 seconds to remove all heat from the heat exchanger/heater elements.

If the fan runs any longer than 3-4 minutes after the Emergency Heat shuts off, you may have a bad sequencing relay in the air handler.

Jan 27, 2009 | Heating & Cooling

1 Answer

No heat new thermostat


you have a short in the wireing.disconnect at air handler and hook-up short t-stat wire to t-stat,ifok chk wire to condenser

Jan 10, 2009 | Heating & Cooling

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