Question about Dell Inspiron 6000 Notebook

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Computer crashed Dell inspiron 6000 shows blue screen saying technical information 0x00000024

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Hii,

As you wrote that your system is giving an Blue Screen Error message. Firtsly I would like to tell you that try and swap the memory sticks and try and power on the system on one memory stick. This will help us narrow down the root cause. If the system is working on one memory module then the fault is with the other memory module, and if in case the system is giving errors on both the memory sticks, then it is sure that the Motherboard and the memory sticks have gone bad and needs replacement.

also you can try and run a daignoistics on the laptop, it might give an error message.

If you see an error message after running the daignostics contact Dell Tech Support as they can replace the parts that are mentioned above.


Thanks & Regards

Kunal Sharma

Posted on Dec 10, 2008

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HI,
You can always check your error numbers on microsoft's web site. They will post how to make your memory dump bigger so next time you install that program you were waiting to see. You won't get the blue screen of death.

Posted on Feb 21, 2008

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That is a memory dump, try to remember what hardware or software did you install or uninstalled recently, if you can log-in on windows try uninstalling or reinstalling the hardware or the software. if it fails, run the windows recovery on the cd and repair the windows installation.

Posted on Feb 18, 2008

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Dec 02, 2009 | Dell Inspiron 6000 Notebook

2 Answers

***STOP:0x00000024 (0x00190203, 0x8A811CA0,


Could be a number of problems, including but not limited to...

1) NTFS file structure is corrupt
2) MBR has been compromised (corrupt)
3) ATA/SATA drivers are corrupt
4) Hard drive is on the way out

Boot your computer using the OS install disk, and run CHKDSK /f from within the recovery console. CHKDSK /p will repair a corrupted NTFS file system (if that's the problem).

If CHKDSK options don't fix the problem, or if the drive is not recognized by your OS, it may be your MBR (Master Boot Record). Use the command fixmbr from within recovery console, then reboot.

MBR may be data destructive, so it's best to use CHKDSK options first. Also, if you are able to get the system to boot up, you'll want to save/recover any data on the hard drive, then run thorough diagnostics on the drive to make sure it's not on the way out (contact Dell for further information regarding this).

Hope this helps!

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Dec 30, 2008 | Dell Inspiron 6000 Notebook

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For the issue of BSOD of Unmountable Boot volume, the only solution so far is to reinstall the system. If you are unaware of how to do it, it would be easier to contact Dell technical support and allow them to guide you thru it. (if your warranty is active, it's free)

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1 Answer

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sounds like your motherboard fried

Sep 06, 2008 | Dell Inspiron 6000 Notebook

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