Question about Procom SN400TYL Heater

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Fire goes out even poilot after I light it

My procom vent free heater goes out even poilot after I light it

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Make sure you hold down the control knob longer befor taking it to
low fire. If you are using LP gas, is it possible you have run out?

Posted on Jan 31, 2010


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I have a procom vent free 30000 btu vent free Heater. Over half the time when the threm.fires it up only half of it lights I can blow gently on the side that is lit and the other side lights any ideas

sounds like a pressure problem. the gas jet may be parsherly blocked, causing a drop in pressure or the gas pressure wants checking .also there may be fluff build up causing the problem.
with heater switched off and cold give the burner a good vacuum
gas jet may want removing and gently cleaning and pressure checked . hope this is of some help , i get a gas engineer to check unit over, good luck

Nov 20, 2016 | Procom Heating & Cooling

1 Answer

How do I resync my ProCom remote with my ProCom Vent Free Fireplace? I have an older model, SSU320RHL-GB.

I ran into this same problem yesterday while I was trying to get my used unit up and functioning.

If you don't switch from pilot to off and wait about a minute before turning it to the "electric" mode, the remote will NOT light the unit.


Oct 24, 2014 | Procom SSU320RHN-GB Heater

1 Answer

Vent Free Blue Flame heater: shuts off

Sounds like a gas pressure problem. Have your gas company check the pressure.

Jan 31, 2010 | Procom (177653) Utility Heater

1 Answer

Too much sweat is on my windows in cold weather.

Vent free is the problem, 1 of the combustion byproducts is a large amount of water vapor. Crack a door to the room a little and maybe even a windw slightly (as it most likely states in the owners manual) and see if the problem goes away.

high himidity + warm air+ cold window glass = condensation

fresh air circulation = less condensation and also less CO and other bad things in the air you are breathing...just because its vent free does not mean its not dangerous in a tightly closed room. The vent frere designation assumes a certain number of air changes per hour and you are not getting them.

Nov 14, 2008 | Procom Heating & Cooling

1 Answer

Procom fireplaces

Empire makes a wall heater that is direct-vent that looks similar to vent- free wall heaters. Here is a link to a website that sells their products... I am not sure of the prices you will need to call the on-line store. I hope this helps you.

Jul 08, 2008 | Procom ML300TBA Heater

1 Answer

Looking for hook up information For Canada

The Underwriter Laboratories of Canada are an offshoot of the Underwriters Labs of the U.S. They test consumer products for safety. The Procom space heater is advertised as a vent free heater fired with propane. As it is vent free I doubt you can convert it into a vent type appliance. When propane burns, it produces carbon dioxide and water vapor. It must be used with adequate ventilation for combustion. It consumes oxygen to burn. If burning it without ventilation it lowers the amount of oxygen in your room creating a hazard to human life. this is what kills. Perhaps the ULC standards are more stringent then the US but I suppose if the unit has the United States UL emblem, using it in Canada, you may need a direction from your local extension service before you can use it.

Dec 01, 2007 | Procom ML300HGA Heater

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