Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

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My dc14 wont stand vertically, it stands slightly leaning backwards?

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Hello,

There is usually a stopper that you step down on to bring it down, its stopper should be loose, or needs to be replaced.

Posted on Jan 30, 2010

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Posted on Jan 02, 2017

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The brushes on my dyson dc33 won't turn. I know the belt hasn't broke. Thanks SIMON


brushes on my dyson dc33 won't turn Simon, Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
http://www.dyson.co.uk/support/dc07/dc07-clic/my-machine-is-not-working/my-dyson-will-not-stand-upright/my-dyson-will-not-stand-upright/no1/yes1/brushbar-not-turning-clutch-check
How to repair Dyson DC07 DC14 DC33
Dyson Burning Smell Beater Bar Brush Stuck DC14 Not Working Easy Fix

Aug 02, 2016 | Dyson Vacuums

1 Answer

The hose is sucking up but the base plate doesnt?


If you have taken the bottom end of the machine apart, you might not have reassembled it correctly so that the path to the floor (base) plate is obstructed when the vacuum cleaner body is laid back, otherwise:

You have either a blockage in the section of the cleaner in the vicinity of the short flexible hose and the floor (base) plate or the the short flexible hose has become detached at one or both ends.

1. Stand the machine upright with the beater bar in the "off " position. Machine switched off but plugged into the mains outlet.
2. Lay machine on its left hand side. You will see the short flexible hose uppermost. Check that it is attached at both tends and has not split or cracked. Check for obvious visible obstruction inside.
3. Remove the floor (base) plate by releasing the three plastic clips with a quarter turn anti-clockwise. Lift floor plate forwards and check no obstruction. Replace floor plate. Stand machine upright on floor.
4. Press two plastic clips to release the inspection cover, on bottom right hand side of machine (when standing behind it). Look into the hole: you will now be looking down into the U-bend that leads to the hose. Switch on the machine: full suction should be at the hole on the side of the machine (otherwise the hose would not have worked). Switch off.
5. Lean the handle and machine body backwards, as though you were going to use the machine on the floor. The hole to the hose now becomes covered and you will be able to see into the short flexible hose that leads to the floor plate. Check for obstruction. Replace inspection cover.

If there's no obstruction and the flexible hose is sound and attached securely then the machine will work - there's nothing else to check.

Jul 10, 2014 | Dyson DC14 Bagless Upright Cyclonic Vacuum

1 Answer

The hose is sucking up but the bottom doesnt...


Why have you posted this question twice on the same day?

If you have taken the bottom end of the machine apart, you might not have reassembled it correctly so that the path to the floor (base) plate is obstructed when the vacuum cleaner body is laid back, otherwise:

You have either a blockage in the section of the cleaner in the vicinity of the short flexible hose and the floor (base) plate or the the short flexible hose has become detached at one or both ends.

1. Stand the machine upright with the beater bar in the "off " position. Machine switched off but plugged into the mains outlet.
2. Lay machine on its left hand side. You will see the short flexible hose uppermost. Check that it is attached at both tends and has not split or cracked. Check for obvious visible obstruction inside.
3. Remove the floor (base) plate by releasing the three plastic clips with a quarter turn anti-clockwise. Lift floor plate forwards and check no obstruction. Replace floor plate. Stand machine upright on floor.
4. Press two plastic clips to release the inspection cover, on bottom right hand side of machine (when standing behind it). Look into the hole: you will now be looking down into the U-bend that leads to the hose. Switch on the machine: full suction should be at the hole on the side of the machine (otherwise the hose would not have worked). Switch off.
5. Lean the handle and machine body backwards, as though you were going to use the machine on the floor. The hole to the hose now becomes covered and you will be able to see into the short flexible hose that leads to the floor plate. Check for obstruction. Replace inspection cover.

If there's no obstruction and the flexible hose is sound and attached securely then the machine will work - there's nothing else to check.

Jul 10, 2014 | Dyson DC14 Bagless Upright Cyclonic Vacuum

1 Answer

Emptied and replaced dirt reservoir. Now it seems to have lost vacuum and won't stand verticle. Wife, regular user, also can not make it work.


Hi Tom,

I'm sorry to hear you're having difficulty with your DC14. From what you've described, it sounds as if the valve carriage needs repositioning. This is easy to do - please follow the steps shown in the video below.

I'm confident this will resolve the issue, but for any further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support



Jan 11, 2012 | Dyson DC14 All Floors Upright Vacuum...

1 Answer

Cannot stand the cleaner upright when finished cleaning today and it will not stay upright


Hi there,

I'm sorry to hear you're having difficulties with your DC14. If the machine won't stand upright, please follow the simple steps shown in the video below to realign the valve carriage.

This should resolve your issue, but if you need any further assistance, please call us free on 0800 298 0298 (UK), or 1866MDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support


Nov 19, 2011 | Dyson DC14 All Floors Upright Vacuum...

1 Answer

My dyson 14 won't stand back in upright position - the mechanism seems to be catching somewhere but I can't see where. I


Hi there,

I'm sorry to hear you're having difficulties with your DC14 Animal. From what you've described, it sounds as if the valve carriage may be misaligned. This is easy to correct - please follow the steps shown in the video linked below:

http://www.dyson.com/support/help.asp?article=1376&product=DC14-ANIMAL_US


This should resolve your issue, and allow the cleaner to stand upright as normal. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support

Sep 06, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

I have a Dyson DC14..I was vacuming and when I stopped the vacum would not stand up..it wouldn't click in the stationary poistion. When I turned it on all the suction is coming from the hose even though it...


Yes! Stand behind the machine. Hold the handle at about 45 degree angle. Remove the airway inspection valve (press the yellow release button that's between the right wheel and the clear bin and then just pull away that curved piece of plastic pipe). Inside, where that pipe plugs in, you will see a square plastic molding that should slide up and down. Push that square piece upwards until it snaps in to place. The machine will then stand upright.
I value your feedback so please remember to rate this response.  Good luck!

Sep 05, 2009 | Dyson DC14 All floors Bagless Upright...

2 Answers

Dyson DC7 full Kit, with one belt does not get suction to head.


Not absolutely sure about this, so your feedback will be very welcome.
What follows applies to the DC14, which I think is similar in this respect: 
Stand behind the machine, holding the handle at a 45 degree angle. Locate and remove the airway inspection valve (bottom of handle, right side). Where the valve plugs in there is a square plastic moulding that should slide up and down. Snap that square plastic piece up towards the ceiling. After it snaps into place, the machine should stand upright.
Good luck, and please let me know how you get on!

Mar 21, 2009 | Dyson DC07 All Floors Bagless Upright...

1 Answer

Brushbar not spinning


Hi.
If your Dc14 is all floors it will have A clutch fitted this is easy to determine just stand in front of your machine look down at the left hand side there will be a coloured knob on the side e.g. blue.yellow,green,purple this will have a pointer on it which when you pull handle back to vacuum must move to drive position you can rotate it by hand if it is stuck in park position ,
If there is no belts broken the brushes will now turn.
If they don’t the chances are one of the 2 belts have snapped.
You will then need Manuals to help you repair the problem.

Go to this site for more infomation.
http://dysonmanuals.llc.nu/

Chris..

Feb 11, 2008 | Dyson DC14 All floors Bagless Upright...

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