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Water frozen in ice maker tube - Kenmore 57029 Side by Side Refrigerator

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Melt it with a hair dryer or sometimes you can speed it up if you pull unit forward and try to pull frozen tube out back and unhook the plastic tube running to it. Then it can be cleared in a minute by running hot water on it in the sink and reinstalling ((may have to collapse end with tape while installing, then remove tape) Usually the problem is a faulty water valve not completely sealing allowing water to drip which is why tube is froze up. May last a couple of months by just cleaning out tube. Water valve may also become a more serious problem, but not usually.(put a filter on line to fridge if you have hard water)

Posted on Jan 30, 2010

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Posted on Jan 02, 2017

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Whirlpool ice maker will not fill with water


1st check to see if fill tube is frozen that goes through back freezer wall to feed water to ice maker. If it is, thaw it and replace water valve. If not frozen, then you must determine if water valve or ice maker is bad. You must determine if Ice maker is sending voltage to valve. If it is, replace valve. If it's not, replace ice maker.

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The water line that connects to the back top of the fridge busted loose. It looks like there is an adhesive pad that keeps it in place. How do I fix it? Scott


Hi Scott and welcome to FixYa, I am Kelly

The plastic line that connects to the ice maker rubber FILL tube is what came off. Check inside the freezer and squeeze the end of the rubber tube at the back of the ice maker. I would bet it is frozen with ice. (Hand held hiar dryer for quite a while to defrost the tube FYI and do NOT melt the plactic of the ice maker water funnel.) What causes the tube to freeze is the inlet water valve starts bypassing water when it is supposed to shut off. The result of this bypassed water is a frozen rubber tube and the plactic tube on the back of the refirgerator blows off or leaks. This inlet water valve is NOT repairable.

The Fix... Replace the inlet water valve and make sure the rubber ice maker fill tube is defrosted BEFORE re-inserting the plastic tube back into the rubber fill tube. It just pushes in and the adhesive pads for holding the plastic line in place are not critical even if they are lost. The rubber fill tube fitting will retain the plastic hose just fine as long as the ice maker end of the tube is not frozen from a leaking inlet water valve.

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As every technician knows , a water and ice dispensor refrig , has a dual water inlet valve . Just because the water dispensor works , does not mean the coil for the ice maker is working . Pour about 2/3 cup of water into the ice maker . If it dumps the frozen cubes , but does not refil with water , check the fill tube inside the freezer , from the wall to the fill cup on the ice maker , to see if it is frozen . If so , replace the dual water inlet valve , due to seeping . This is not closing completely , and letting drips thru , which freeze inside the tube . If the tube is not frozen , then the water inlet valve is bad , not letting water thru to the ice maker .
If the ice maker does not dump the frozen cubes , then the ice maker needs to be replaced . Also check the coils under the refrig , to be sure they are clean of dust , lint , etc , as this will raise the temp above 5 degrees , which is the operating temp , for an icemaker .

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Ice maKer is not getting water but the water side works.


Your refrig water valve , has 2 coils on one valve . One is for the water dispensor , and one is for the ice maker . So even if you get water thru the dispensor , the other coil ( for the ice maker ) could be bad . The fill tube from inside the freezer to the ice maker , could be frozen solid , keeping the water from entering the ice maker . This frozen tube , would be caused be the water valve " seeping " , which means , it isn't closing completely , and drips freezing inside the tube . indicating a bad water valve . Pour about 2/3 cup of water into the ice maker . If it dumps , but doesn't refill with water , replace the water valve but also check this tube . If the ice maker does not dump the frozen cubes , replace the ice maker , but also check the coils under the refrig , for dust , lint , etc , needing to be cleaned off . The ice maker needs to be 5 degrees to operate , and dirty coils can keep the freezer at 6 degrees or above .

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Hello, Check the water fill tube to see if it may be frozen. It's a tube about 3/8" wide that hangs over the tray. Squeeze the tube and if it is hard, it"s frozen, if it is soft, you have another problem. If it's hard, take a hair dryer and thaw out the tube and you ice maker should be fixed.
I hope this helps.
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Check supply tube to see if frozen or blocked using Q-tip or feel to see if frozen. if Frozen, hold up clear glass with heated water placing tube in hot water. Hold till ice in tube melts. Clear glass will allow you see ice slip out.

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This happened to me after i had to move the freezer and it was unplugged for a while. When it was plugged back in the ice maker would not work.

Assuming both the ice maker itself and the rear water AC solenoid switch are actually not broken and are functional, and you are getting water from front door dispenser, then check the inside supply tube (black) is not frozen and blocked. Check with q-tip or feel to see if frozen.

If supply tube is frozen, thaw by holding up small full clear glass of heated water placing the frozen tube into the heated water. The clear glass will allow you to see when ice slips out.

Next try resetting the freeze cycle. Turn off the ice maker switch, remove the maker by carefully disconnecting the inside power cord. You will need to remove the inside door flap. Rinse the maker with warm water, allow to come to room temp.

Re-install maker, connect power cord. Turn on ice maker switch. Make sure Infrared sensor is not blocked. Now wait for temp change and listen for water to fill tray. It took maybe ten minutes for me. You will be able to hear the water fill with the door closed.

Again, this assumes nothing is actually broken.

This worked for me. Good luck.

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did you clear out the fill tube in the freezer section that lets the water enter the ice maker, it could be frozen
it the line and the tube are clear then replace the water valve

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Hi. A good way to check the ice maker water solenoid valve is to swith the wire lead from the dispenser water solenoid valve to the ice maker water solenoid valve. Now push the water dispenser lever and water should come out your ice maker fill tube. If not, either the fill tube is frozen or the ice maker water solenoid valve is bad. Take the 1/4 inch tube that runs up the back of your freezer off at the ice maker water solenoid valve and blow thru it. If you can't, the tube is frozen. If you can, the valve is bad. Good luck, Mack

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