Question about Jensen CD-60 Personal CD Player

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We got a Jensen Audio CD-60 player this past Christmas as a gift. So we do not know when or where it was purchased. The disk in it will not turn as it should and there is no sound.. We are using a Power Line, Universal Adapter,3-12 volts DC/600mA, Model:0900-74. We have it set at 4.5 volts DC. when we install a disk and turn it on the disk in it will only turn about 1/4th turn. It stops and then starts to run again for a very short turn, like mabe only 1/20th of a turn. Then it repeats this until we turn it off. Is there any place locally where we can have it checked or repaired near Phoenix, Arizona? We would appreciate your help. Bill.

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Check inside for packing tape to hold the eye in place during shipping or transit, and remove any tape or plastic tabs for the players protection that may be there. Check the player for a time \ date setting, may need the time \ date set. Try another disk not CD\RW but a store bought CD. Try battery's and see if running it on battery's will straighten it out, Last but not least - BE SURE YOUR POWER ADAPTER IS SET FOR THE PROPER POSITIVE - NEGATIVE POLARITY TO THE PLAYER. Look closely at the plug in on the player for a symbol with a circle and a positive and negative sign and check the adapter to match.

Posted on Jan 30, 2010

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