Question about Toto Promenade, 1.6 GPF, Elongated Two-Piece Toilet, Cotton - CST424SFG

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We have Toto 1.6 L fully enclosed toilet with a loose toilet seat. How do you get access to the bolts to tighten or replace them?

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Posted on Jan 02, 2017

  • 54 Answers

SOURCE: loose Toto toilet seat

Lift up plastic caps located on ends of hindge behind seat. use flat screw driver and hold the nut under the outside toilet rim with your fingers or a pair of pliers. Do not over tighten or might crack the bowl.

Posted on Sep 14, 2009

Nomodo4u
  • 863 Answers

SOURCE: need to replace toilet seat but cant get at bottom

Use deep sockets and not a wrench. Place flat head screwdriver on the top screw for resistance, while tightening or loosening the bolt at bottom with the deep socket and wrench.

Posted on Oct 10, 2010

  • 17 Answers

SOURCE: I have a Toto toilet and am trying to replace the

hi there

this type of seat has rubber gromits that squeeze up when you tighten the screw.if it wont tighten up the gromit may have failed and would need to be replaced.

good luck

Posted on Dec 18, 2010

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I have a Toto toilet and am trying to replace the old seat. BUT the bottom is a solid piece and makes it impossible to access the seat bolt for tightening. I began loosening the seat bolts. now I have a...


hi there

this type of seat has rubber gromits that squeeze up when you tighten the screw.if it wont tighten up the gromit may have failed and would need to be replaced.

good luck

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Need to replace toilet seat but cant get at bottom of bolts to tighten nuts as it is enclosed


Use deep sockets and not a wrench. Place flat head screwdriver on the top screw for resistance, while tightening or loosening the bolt at bottom with the deep socket and wrench.

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Toilet seat cover became loose on one side


I have a Toto Dorian 1.6 Gpf where the right side of the cover separated from the seat frame. I fixed it by removing the seat from the toilet base and driving the stainless steel shaft back into the cover hibge holes.

To remove the toilet seat, use a large phillips head screw drive and unscrew the two long screws that hole the seat to the base.

Then you will see the two steel rods about 1/4 inch in diameter that have worked there way out of the seat hinge. Use a hammer and a screw driver to drive these two hinge pins back out into the toilet seat cover hinge holes.

Replace the toilet seat and screw in the two seat screws being careful to not over tighten them. The seat should now work correctly.

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1 Answer

Loose toilet seat


If the screws don't tighten the either the screw threads are stripped or the attachment nut is stripped. Take the screw and nut to any hmoe repair center and get new ones. remember don't over-tighten then screws as this will crack the unit.

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The close coupled toilet seat keeps coming loose. The two phillips screws keep turning and won't tighten. There seems no way to get to the captive nuts...???


I too could not figure out how to get to the nuts since the skirt completely encloses the base. Nor could my plumber until he called his plumbing supply store. They told him they use a type of rubber piece that can be pushed through the hole from the top and acts as a nut. I didn't see it replaced so I don't know the details but I do recall that when I tried to turn those phillips screws that there was a squishy feeling. I don't know how to tighten under those conditions. I recommend you call a plumbing supply store.

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1 Answer

Loose Toto toilet seat


Lift up plastic caps located on ends of hindge behind seat. use flat screw driver and hold the nut under the outside toilet rim with your fingers or a pair of pliers. Do not over tighten or might crack the bowl.

Sep 06, 2009 | Home

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