Question about Western Digital Passport 320GB External USB 2.0 Hard Drive

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Cant format my Hard drive to work with mac and pc

So i bought a WD hard drive plugged it into my hp laptop and set it up with a password then when i tried to format it so the documents can work on both but the mac wont recognize it as anything Please help! I dont know much about computers so treat me like an idiot if you can explain!

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  • 36 Answers

Unfortunately when you format a hard drive it deletes anything on it so if you did this after putting the documents onto it they are now gone.

Posted on Jan 30, 2010

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A Windows PC computer will not read files on the WD hard drive that has been formatted on a MAC.
The fix.
Copy your photos onto the MAC computer then remove the WD hard drive and connect it to your Windows PC and format the WD hard drive in FAT32 file system.
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Download a program called discovery from WD, it is free. When installed, plug in the drive and run the discovery program. Your drive should work properly. Please let me know how it works for you.

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It appears to be a problem with the WD hard disk that has data that the PC cannot read.
I suggest you format the WD hard disk.
The WD hard drive must be formatted on a PC in FAT32 for you to exchange data between the MAC and the PC.
This will allow the MAC to see a PC hard disk and write files to the WD that the PC can open.

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Unfortunately without the password there is no way to recover the contents of the drive. To make the drive usable again, you can reformat it (and lose all the current contents):
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If the WD has been formatted in NTFS then the MAC cannot read or copy to this hard disk.
To make it compatible for the PC and MAC, format the WD Passport drive on your XP computer in FAT32 format. Then you can copy and exchange files between the PC and MAC.

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The MAC can see and copy data on a hard drive that has been formatted on a PC.
You need to format the Western Digital hard drive in FAT32 using a PC, then you can exchange data between a MAC and a PC.

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The MAC will copy file to the hard drive in PC file format.

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The Mac disk format cannot see or read by a PC, the PC can see the external drive as a device only.
The way around this problem is to format the external drive with the PC, now you can fransfer/copy files to the external drive and when you plug it into the Mac, the MAC can read PC file formats, this also applies to USB memory sticks.

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