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1) try to RESTORE to some point where the computer was working. 2) Update the BIOS +CHIPSET and RUN it. 2a) see if working. If NOT working go the step #3 3) update the USB driver from the supplier company. 4) updae the driver for keyboard +mouse , uninstall and reinstall. God bless you
Before you plan to return make sure you have done some or all of this things first:
1. Did you reboot after you installed the os? 2. Did you make sure that if its a USB mouse that it is securely connected to the USB port ? 3. Were you able to move your mouse without any problem at all before the software installation ? 4. Have you had this problem before the installation of OS ? 5. Have you done all your software and windows updates ? 6. Will the mouse work when booting into Safe Mode ( pressing F8 during re-boot before Windows Vista loads) If it does then your softwares need to be updated. 7. Did you check you device manager to see that theres no yellow exclamation anywhere in the Mice and othert pointing devices or under the USB controller section? 8. Is there a legacy USB port to be activated on your computer BIOS ?
If the installation caused your mouse to be frozen then try and uninstall the Enterprise 2007 by using your keyboard and tab to the programs uninstall.
If your mouse still doesn't move after doing all of the above things then try another new USB mouse. Sometimes you may have to wait for several seconds (even up to a minute for new usb mouse detection) before the USB mouse cursor will move. If the second new USB mouse still wont work then return it to where you bought it as it could be faulty usb connector plz do rate the solution if got help
How long since you've run the computer? Might it be processing and update like when it reboots after installing a service pack? That might be making the computer run slow for a few minutes. Give it a little time to get started and see if your mouse and keyboard begin to work.
Registry error happen all the time it happens when a spyware program mistakes a windows file for spyware then deletes it the only right way to fix the problem is to compeletly restore ur pc to ethier the last known restore point or compeletly restore it to the time it came out of the box
make sure the mouse and keyboard are in right connections...if you look closely youll see icons next to ports.
try without mouse at first start up ,load windows and use key with windows logo on it to access start and scroll to shutdown tab and restart...plug in the mouse before restart.
if logo tab isnt assigned press ctrl + esc to access start menu.
Right click the Synaptics Pointing Device and select Pointing device properties OR double click the Synaptics Pointing Device. A Mouse Properties Dialogue is displayed, then select the Device Setting Tab and then select the synaptics device under device section then select the enable button and lasting select the the Apply button.