Question about JVC GR-D32 Mini DV Digital Camcorder

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Lens cap it says lens cap on the screen when its off already

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  • mcsassociate Nov 21, 2008

    gr-d33u

  • mcsassociate Nov 21, 2008

    my lens cap is off camera says remove whats the problem

  • Anonymous Jan 26, 2009

    JVC IS **** ALWAYS AND FOREVER

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JVC has received reports that in certain circumstances, the following models may, while in the camera mode, show no picture, a distorted picture and/or display “LENS CAP” even though the lens cap is removed. We have identified the probable cause as a failure of the CCD image sensor. Repairs of units exhibiting these problems as a result of a defect in the CCD image sensor will be made free of charge at a JVC Authorised Service Centre even if the unit is outside warranty.
Please call our Consumer Support Department on 0870-330-5000 to obtain your free repair. We apologise for any inconvenience and we appreciate your understanding and support.
Please note that this offer expires on 30th June 2009 and is applicable only to failure of the CCD image sensor.

See here http://www.jvc.co.uk/template.php?page=100102

Posted on Dec 27, 2008

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Call this number for free repair via JVC UK. 0870-330-5000
Free repair (usually £60-70) running until 31st December 2008. Or visit their website www.jvc.co.uk

Posted on Sep 10, 2008

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Had the same problem on my GR-D750U and JVC will fix it.  See
http://www.jvcservice.com/service/CustNoticeCamcorder.asp?PgReq=DspDtaDtl&MdlNbr=GR-D750US&Pgm=CCD

If you don't have a GR-D-750, try replacing the GR-D750 in the URL above with your product version and see if it returns a solution page.

Posted on Jul 13, 2008

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I have the exactly same problem. Playback is fine. Recording works...try pointing at a bright object like a light bulb and talking and then playing back...voila voice is heard and faint image.

SOLUTION: After googling it...it is DEFINITELY a flaw and JVC will repair it for free. In canada you have to send it to the main office not a authorized depot. In the USA there is a website with a form for all the affected models. So it's not only the grd 32u or Grd 32US models that have this defect

Posted on Jul 11, 2008

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Hi, its your ccd sensor. JVC are doing a free repair until June 2008. Visit their website for contact number and more information.

Posted on Mar 17, 2008

Ccd

Posted on Feb 23, 2008

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SOURCE: VIEWING SCREEN SAYING-PLEASE REMOVE LENS COVER,WHEN THE LENS COVER IS ALREADY OFF..

see web page http://www.jvc.co.uk/knowledge-list.php?id=4#0 Important Notice to Camcorder Customers A. JVC has received reports that in certain circumstances, a small quantity of units of the models listed below, may, while in the camera mode, show no picture, a distorted picture and/or display "LENS CAP" even though the lens cap is removed. We have identified the cause as a failure of the CCD image sensor. Until 1st October 2007, JVC will cover the cost of repairs of units exhibiting these symptoms. If your product is within the twelve month manufacturer's warranty, please return it to your retailer who will arrange a repair under the terms and conditions of the warranty. If your product is outside warranty, please write to: JVC Consumer Support JVC UK Ltd 14 Priestley Way London NW2 7BA Please enclose a copy of your purchase receipt and warranty certificate. Please note that proof of purchase is required. PLEASE DO NOT SEND YOUR CAMERA DIRECTLY TO JVC. You should send ONLY your purchase receipt and warranty certificate with a covering letter. JVC will contact you to advise how the repair will be carried out. Please call 0870-330-5000 if you need any assistance in obtaining a free repair. We apologise for any inconvenience and are appreciative of your understanding and support. Model Numbers Affected VHS-C Camcorders GR-FX15E, GR-FXM393E, GR-FXM39E, GR-FX16E, GR-FXM404E, GR-FXM40E, GR-SX19E, GR-SX25E, GR-SXM29E, GR-SXM49E, GR-SX26E, GR-SXM30E, GR-SXM50E DVC Camcorders GR-D20E, GR-D21E, GR-D22E, GR-D30E, GR-D31E, GR-D40E, GR-D50E, GR-D60E, GR-D70E, GR-DX25E, GR-DX35E, GR-DX45E, GR-DX55E, GR-DX75E, GR-DX95E, GR-PD1E, JY-HD10E, GR-D18E, GR-D225E, GR-D23E, GR-D24E, GR-D32E, GR-D33E, GR-D34E, GR-D43E, GR-D53E, GR-D54E, GR-D63E, GR-D73E, GR-DX27E, GR-DX28E, GR-DX36E, GR-DX37E, GR-DX47E, GR-DX48E, GR-DX57E, GR-DX67E, GR-DX77E, GR-DX78E, GR-DX97E

Posted on Jul 31, 2007

welcomejee
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SOURCE: lens cap

Hello,
You JVC GR-D70US camera has problem with CCD Imager and JVC will repair it free of cost.
Please click JVC Offer for details.
Regards,

Posted on Sep 10, 2008

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