Question about NEO iGolf neo MP3 Player

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My igolf neo won't work with Windows 7 if i try

My igolf neo won't work with Windows 7. Whe I load the sync program from the disk that came with the product, the device will not connect to the sync program. If I try to download and install the new sync program, it will not fully load.

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I fixed this problem by going to Start>Control Panel and uninstalling the Java 64-bit program. It is incompatible with the Neo sync application. The other Java program on there is compatible. It worked immediately without even restarting. (I tried the above Best Solution, but on the newer computers, I get a message saying the Vista driver is only for Vista, not for Windows 7).

Posted on Apr 17, 2011

  • feuervogel Apr 25, 2011

    Thanks for the update. I had to uninstall 2 64 bit Java programs to get it to work. I just installed the sync software on a new computer and had the same Java incompatibility.

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I had this problem too. I suspect you loaded the XP USB driver. You need to use the Vista driver.
0. Uninstall the pl-2303 driver under Control Panel>Programs 1. Download the sync software from iGolf.com 2. Unzip the file to a known location 3. In that folder browse to the USB drivers: ...\iGolf_Neo_Installer\iGolf_Neo_Sync\Data 4. Use the PL-2303 Vista Driver Installer (make sure your Neo is unplugged) 5. Browse back to the standard installer software: ...\iGolf_Neo_Installer\iGolf_Neo_Sync 6. Double click on "iGolf Neo Installer" 7. Install the sync software. When I installed the sync software, it hung up at 99%. I waited about 5 minutes, closed it and tried opening the sync software. It worked fine. 8. Plug in your Neo and turn it on.
That should work.

Posted on Apr 27, 2010

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Bushnell neo+


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Can not sync devicebushnell neo+


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Recently received a Bushnell Neo for Christmas and having problems loading Bushnell Neo (provided) software to my computer. I have Windows Vista Home Premium and can't get past Quick Guide step 6,...


I've had the same problem today and found the following advice:

Solution:

1) Click on your Start Menu
2) Select Computer
3) Open Local Disk C.
4) Open Program Files
5) Open Bushnell
6) Open Neo Sync
7) Open Native
8) Delete IGolf.lck
9) Close out of everything, restart your PC, and attempt to launch the Sync Application again when your computer has started back up.

If the above fails to solve the problem, you need to install a new USB driver. Contact iGolf at 858-300-5513 858-300-5513 and they will email you the PL2303 Prolific Driver.

I downloaded the driver from
http://www.prolific.com.tw/eng/downloads.asp?ID=31
rather than send an email and now have it working on XP, Vista and windows 7 starter.

G.

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6) Open Neo Sync
7) Open Native
8) Delete IGolf.lck
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