Question about HP Photosmart C5180 All-In-One InkJet Printer

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Need to install HPPhotosmart printer to my laptop run with Window Vista

Hi, I just bought this new Dell LapTOP with the Window Vista Home Premium and I need to connect it with our wireless printer HP Photosmart series 5100 - C-5180 All-in-One. I had to download the software and STILL THE PRINTER DOES NOT WANT TO INSTALL. I went to see an sales rep where I bought it, at Staples, and they couldn't do it neither & suggested me to get a hold of your support service as you would be able to solve my problem. Please let me know if I can to call instead as I need it to be connected by Tuesday, Feb 19th. Thank you for your support.

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  • Anonymous Feb 21, 2008


  • Anonymous Feb 27, 2008

    I am trying to connect my HP photosmart C5180 that I previously used on my desktop computer with Windows XP (worked great then). I now have Vista and have not been able to succesfully download the driver from the HP website. It installs for 5 minutes, then checks it and says it is not there. I print on it by chooosing HP 7200 series. I am not sure how that ended up an option on my computer. The scanner does not work at all.

  • doomlab Mar 13, 2008

    I use Vista pro. I installed the printer (network), used it for a while, worked fine but then disapeared. I deinstalled everything (softwares and drivers) and reinstalled it. The install wizard asks me for network or local. I choose network so that everyone at home can use it. I can see the C5180 availabe on the network and it even gives me its S/N. I choose it and click ok but next step doesn't work. I get a big red X saying that the printer is not available. I am not behind a firewall and even if I was, I have not changed my specs before and after the problem. It just stopped working.

    My roomates are using macs and they can still print and scan without any problems.

  • zillad Apr 03, 2008

    i haven't been able to use our hp c5180 as a printer from my new laptop using vista either. Plus now when it prints from the desktop it's wired to it prints every other page in landscape on all projects.


  • Anonymous Jun 06, 2008

    Hi, I have bought a Compaq Presario V3000 Windows Vista Laptop and need to connect it to my HP Photosmart C5180 All in one Printer Scanner Copier Machine which it refuses to do I've used the CD provided and tried to download straight off net with no success Any Ideas?

  • kathi115 Aug 06, 2008

    i am trying to install a HP PSC 1610XI ALL-IN-ONE PRINTER. what a hassle. i have been trying for over a week. error now is code 17329730 and" now launching=X:HPZDUI01.exe-1XXX-f:\DIVINS??dat"

    any body out there to help me?

    thank you

  • huntermf Aug 10, 2008

    cannot install c5180 to vista home pre &vista basic on 2 laptops have only cd for other windows .any help would be nice

  • tooney123 Sep 06, 2008

    I also have the same Problem can you help My e-mail is

    Thank you John

  • Jefnefer Sep 06, 2008

    We put vista on my lap top and since then my printer wont print. No errors come up it just send the job to my pending printer file and just sits there. PLEASE help fix the problem, this is so frustrating. Please let me know when it will be fixed. I have had my printer for two years and I love it.

  • merle_desouz Sep 09, 2008

    Yes, I too have the same problem with the HP Photosmart printer C5180 - I have a DELL Laptop with Windows Vista and I need to be able to print from my laptop directly onto the printer. Please advise.

  • kalejo5 Sep 25, 2008

    yup, same problem here with my new Gateway laptop with Window Vista and my hp c5180 printer. I even tried to download the proper driver and still it doesn't work. What next?

  • Anonymous Jan 23, 2009

    I installed the appropriate C5180 drivers from the Web site to use this printer with Windows Vista Home Premium. After a install, the computer recognizes the printer and works fine. However, if I turn the computer off and restart, the printer is no longer recognized by the computer...not even listed in the available printer list when I have gone into the control panel and checked the printer settings.

  • trydl88624 Oct 07, 2009

    I am trying to install the cd software for the HP Photosmart C4850 printer but when I do it gets thru almost all the way to step 3 but then the erro comes up Now Launching+X:]hpzfwx01.exe-m installfirewallexceptionlist -showui-*:\autorun.inf-nosplash-checkPath -easyinstall-1XXX-f Windows Firewall-initialization failed unable to inialize firewall, aboring the plugin Exit code =1603

  • anil kumar May 11, 2010

    put your printer driber cd into ur cd rom & run the setup

    after plug the printer usb cable


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Most of you guys are having issues regarding installing the SOftware using the CD or even using the Downloaded software from the website. With this, I would like to make sure that i understood all your concerns so that I will know where to start with the possible solution. Could YOu Please give me guys the Exact Error MEssage that you encountered when trying to install the Software? Or what really happens and what percentage did it stopped?

The informations that you are going to provider me would give much help.

Thank you so much.


Posted on Jul 05, 2008

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Software installs fine. Sevral days later, PC cannot see printer. Happens every time - only solution is to uninstall and reinstall software - I will not buy HP again.

Posted on Aug 13, 2008

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