Question about HP Photosmart C5180 All-In-One InkJet Printer
Hi, I just bought this new Dell LapTOP with the Window Vista Home Premium and I need to connect it with our wireless printer HP Photosmart series 5100 - C-5180 All-in-One. I had to download the software and STILL THE PRINTER DOES NOT WANT TO INSTALL. I went to see an sales rep where I bought it, at Staples, and they couldn't do it neither & suggested me to get a hold of your support service as you would be able to solve my problem. Please let me know if I can to call instead as I need it to be connected by Tuesday, Feb 19th. Thank you for your support.
Most of you guys are having issues regarding installing the SOftware using the CD or even using the Downloaded software from the website. With this, I would like to make sure that i understood all your concerns so that I will know where to start with the possible solution. Could YOu Please give me guys the Exact Error MEssage that you encountered when trying to install the Software? Or what really happens and what percentage did it stopped?
The informations that you are going to provider me would give much help.
Thank you so much.
Posted on Jul 05, 2008
Software installs fine. Sevral days later, PC cannot see printer. Happens every time - only solution is to uninstall and reinstall software - I will not buy HP again.
Posted on Aug 13, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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