Question about Rival 38601 Smart Pot 6-Quart

2 Answers

Replacement Feet I have lost one of the rubber feet on the bottom of my Rival Smart Pot. Is there anywhere I can purchase these? I looked on www.crockpot.com, but didn't see any.

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  • kenhongster Dec 12, 2008

    i called Rival, and the tech service people asked around themselves, and came back with nothing. There are no replacement feet available. They're suggestion was to remove all the feet so that it sits level, and it will not burn the counter. If i was concerned i should put it on a cutting board.

    kind of lame, but oh well...

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2 Answers

I contacted Rival and they do not make replacement feet for the Rival Smart Pot. I have tried other rubber items and they melt. I purchased stick on rubber bumpers and placed on the bottom, but they do not stay in place. I currently place an eraser under the side missing a foot. Not a perfect solution because every time you move the crock pot you have to make sure you realign the eraser.

Posted on Jun 02, 2008

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You can contact Rival HERE.

Mailing Address:
Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

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Cheers!
IrishDruid

Posted on May 02, 2008

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





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