Question about EA - Electronic Arts The Sims Double Deluxe for Windows

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SIMS 2 double deluxe, won't install

Please help with SIMS 2 double deluxe; i put in the disc and it run's on its own, then i click english (the american flag) and then the instructions say the word "next" should show up and it doesn't?!

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The first thing to check is the disc,, is it scratched, smudged try cleaning it or washing it with a solution of warm water and dawn dishwashing liquid. make the solution about 50/50 it should be slimy but not soapy. rinse it and let it air dry. if it is scratcheed try cleaning it with pledge furniture polish. This works wonders on discs. DO NOT use window cleaner. If the disc is new, it could be defective, exchange it for another. It might just take a longer period of time to load, you can try to wait it out.
If nothing else works, you can try a hard load, where you actually copy the files from the disc to your hard drive and install the game from the hard drive. Look here..
http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_li=&p_sid=s3fsrvTj&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MyZwX3Byb2RzPTcsNzAwLDExOTUmcF9jYXRzPSZwX3B2PTMuMTE5NSZwX2N2PSZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PWluc3RhbGwgdHJvdWJsZXNob290&p_faqid=10875&p_iid=0&p_created=&p_prod=&p_cat=&p_cv=&p_pv=&p_prods=&p_cats=&prod_lvl1=&prod_lvl2=&prod_lvl3=&cat_lvl1=&cat_lvl2=&cat_lvl3=&p_hidden_prods=&p_search_text=&p_new_search=&p_accessibility=&p_page=&p_lva=10875&nextlink=

Posted on Feb 02, 2010

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Hi there, is the disc damaged at all? if it is, but not very deep scratches, try polishing the disc/disc's, with a very soft cloth. make sure you clean the disc from centre outworse not side to side like most people do, if there is any stains/marks on the disc, try watching them off my damp soft cloth and cleaning it gently, and then dry with enough soft cloth inwards out again.

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