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If compass is not calibrated correctly or if there is a strong magnetic field (dash or windshield mounted speakers), the unit will show incorrect direction or display "DISTORT". Re-calibrate the compass to correct the readings. Units that display "DISTORT" need to be moved farther away from the speakers or other magnetic field, then re-calibrate the compass.
Optional Theft Protection/Extended Warranty
Whistler's optional 3 year theft warranty program (effective January 2002) offers the detector user protection against theft of their laser/radar detector. In the unfortunate event that your detector is stolen, it is comforting to know that your detector will be replaced! Simply follow the directions on the form enclosed with your unit or print out our online form and mail it, along with a copy of the receipt and payment, to the address listed. Once the form and payment is received we will provide you with a reference number. Note: The theft warranty protection isn't in effect until you receive a reference number from us. Our current program requires that the form and payment must be returned within 30 days of purchase, however and for a limited time only, we are waiving the 30 days from purchase requirement. If you have purchased any 1600 series laser/radar detector (This special offer is not available on any other detector model.) you are not too late, simply follow the instructions on the form and mail it in to us. In the unlikely event that your detector was stolen, simply inform us within 30 days of the theft and provide the following information:
This offer is made available only to the original purchaser of the detector and is non transferable. Once used, this warranty is cancelled and a new one must be purchased for coverage of the replacement unit.
This offer is available in the U.S.A. only. Theft applications or claims from outside the U.S.A. will not be accepted and a copy of the original store receipt MUST accompany this form!
We are pleased to offer you an extended warranty for your Whistler laser/radar detector. Under the extended warranty, your detector will be warranted to the original purchaser for a period of 1 year from the date of expiration of the original warranty against all defects in materials and workmanship. To purchase the extended warranty, simply follow the directions on the form enclosed with your unit or print out our online form and mail it to the appropriate address provided, along with a copy of your sales receipt and a money order for $20.00, or payment can be made by Visa, MasterCard, American Express. (No personal checks will be accepted). You must receive a reference number (issued upon receipt of payment) from Whistler in order for your warranty to be in effect. This limited warranty is void if the unit is abused, modified, installed improperly, if the housing has been removed, or if the serial # is missing. There are no express warranties covering this product other than those set forth in this warranty. Whistler is not liable for damages arising from the use, misuse, or operation of this product. When returning a unit for service under warranty, please follow these instructions: Ship the unit in the original carton or in a suitable sturdy equivalent, fully insured, with return receipt requested, and shipping charges prepaid to:
The Whistler Group
Customer Repair Center
1201 N Dixieland Rd
Rogers, AR 72756
Include with your unit the following information, clearly printed:
Posted on Feb 18, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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