Question about HP OfficeJet G85 All-In-One InkJet Printer

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I am receiving coof0401 error code when powering on.

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  • In order to resolve this error, follow the steps below:
  • Check the paper feed rollers:
  • Remove the power cable from the rear of the unit.
  • Open the rear access door.
  • Rotate the paper feed rollers in an upward direction.
  • Reinstall the rear access door.
  • If the error persists, go on with Step 2.
  • Perform a power cycle:
  • Verify that the unit is powered on.
  • Remove the power cable from the rear of the unit and wait 20 seconds.
  • Press and hold the POWER button and insert the power cable.
  • If the error persists, go on with Step 3.
  • Perform a semi-full reset:
  • Unplug the power cord.
  • Press and hold # and 6 simultaneously while plugging in the power cord.
  • Turn on the unit.
  • Semi-full reset will do the following:
  • Change the user settings to the factory defaults.
  • Fax logs.
  • Fax headers.
  • Fax speed dial information.
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Posted on Jan 30, 2010

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    SmartFix Jan 30, 2010

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