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I have the Samsung BD 3600 and the Belkin N router and fail the gateway ping. Help

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If you are trying to ping the router from the outside internet, the ping function is probably shut off. If you are trying to ping the router from a local pc either the pc is not connected to the router network or the router network is not the same as the pc network (example: router gateway ip is 192.168.55.1 and your pc is looking for 192.168.1.1. Check the router gateway id. If you can get to the router, you are probably ok.

Send more info if you can't resolve the issue.

Posted on Jan 30, 2010

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Posted on Jan 02, 2017

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I have a samsung tv , and im setting up my INTERNET@TV , it ticks off everything but the Gateway Ping ! Please Help


If the Gateway Ping test fails, then your TV is not communicating properly with your Router or Modem.
To resolve this, follow these steps:
  1. Power off your TV, Modem, and Router.
  2. Unplug the power for your Modem and Router.
  3. Make sure the ethernet cable is securely connected to both your TV and your Router or Modem.
  4. Plug in your Modem and turn it on.
  5. Plug in your Router and turn it on.
  6. Make sure your IP Address information entered into the TV during the Network Setup matches the information from your Router or Modem.
  • If you are using an Automatic Setup (most users), skip this step.
  • If you are using a Manual Setup (advanced users), contact your network administrator to determine what the correct IP Address information is.
7. Run the Network Test again.
  • If the Gateway Ping test passes, but another test fails, click here to go back to the list of Network Tests.
  • If all tests pass, the TV is successfully connected to your network.
  • If the Gateway Ping test fails again, see below....
If the Gateway Ping test fails again, there may be a problem with your network setup. To determine if there is a problem with your network, follow these steps:
  1. Power off your TV, Modem, and Router.
  2. Unplug the power for your Modem and Router.
  3. Connect your ethernet cable directly to the TV and Modem.
  4. Plug in your Modem and turn it on.
  5. Power on the TV and run the Network Tests again.
  • If all tests pass successfully, then there is a problem with your Router setup. Contact your network administrator or router manufacturer for information on setting up your network.
  • If all tests do not pass successfully, there may be a problem with the TV. Connect another device (such as a Computer) directly to the modem.
  • If the other device connects to the internet, then the TV will require service. Click the Create online service request button below to have the TV repaired.
  • If the other device does not connect to the internet when directly connected to the modem, then there may be a problem with your modem. Contact your Internet Service Provider for help on troubleshooting your modem.
(from Samsung support)
Hope this helps. -Sa_Les_Ski

Feb 28, 2011 | Televison & Video

2 Answers

How to gateway ping


jaykid18

The first thing you to check is to see if you are able to ping through your computer firewall. This link will help you check this.

How to allow ping (ICMP Echo) request through Windows 7 Firewall

Next you will need to know what the IP address of you Gateway is. If you do not know what it is the link below will help you find out what your Gateway IP address is.

http://www.fixya.com/support/r4935363-determine_computers_ip_address

After you have the IP address to your Gateway you will need to ping the address. If you need help doing this link will help you do this.

http://www.fixya.com/support/r6097326-ping_ip_address_in_windows

Let me know if you have any more problems or questions

Issken
http://www.fixya.com/users/issken

Sep 21, 2010 | Belkin (F5D8231-4) Wireless Router...

1 Answer

Dynex router blocks connection of Samsung BD-P1600 Blu-Ray to Net


I'm not familiar with that particular router, but all of them are about the same. You can go in and edit firewall settings to allow a particular IP address to have access. Don't disable the firewall completely, just set it to allow that I.P address to have full access.

Nov 15, 2009 | Dynex 4-Port Ethernet Broadband Router...

1 Answer

My blu ray cant ping my gateway. i have a bd-1600 and it wont connect to netflix


Try shutting down your firewall on the router itself. Routers will block ping request and therefore won't let it connect.

Nov 14, 2009 | Computers & Internet

2 Answers

Slow ping time


Hi,

Ping depends on the server network and not the configuration of the laptop.If the ping varies, you need to check the network configuration.

Any further help, let me know.

Thanks for using "Fixya".

Jun 17, 2009 | Gateway Belkin 54g Wireless DSL/Cable...

2 Answers

Unable to connect wireless network to Blu-Ray player


TRY TO OPEN THESE PORTS VIA FIREWALL OF UR WINDOWS ALSO FOR UR ROUTER

Jun 08, 2009 | Computers & Internet

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Samsung bd-p1600 wireless connection to 2wire 1800HG router


Check CNET Samsung forum. There are several posts with the same problem. A couple solutions and basic confirmation that Samsungs newest fireware is bad. I wish their support helpdesk would realize that instead of telling me to contact my router support.

Apr 24, 2009 | 2wire 1800HG Router (RG1800HG00)

1 Answer

Belkin Wireless Router F5D8633-4 does not connect to the internet


Try first to connect to the internet using wired connection. If it connects, try to connect on wireless make sure the router is broadcasting signal.

Mar 16, 2009 | Belkin N Wireless Modem-Router F5D8633au4A

2 Answers

Samsung Wireless adaptopr


Do you have your wireless network locked down with a password? It should be just like setting up a wireless network, you may have to enter the info in manually in the TV to make it work properly. I'm trying to get my link stick but they are sold out everywhere. Once I get it I can help you guys.

Oct 30, 2008 | Televison & Video

1 Answer

Wireless connection


Go to your PC.

Start --> Run -- > cmd -->ipconfig. Chk the ip address in the default gateway. From ur laptop. chk if you can ping that ip. To ping -- Start --> Run --> cmd -- > ping xxx.xxx.xx.x.

If you cant ping it, just means there is no communicaition betwen the router and the computer. Meanwhile, make sure that the laptop is close enough to the router and you have a good signal strength.

- Ranjit
ranjit@supportminds.com

Nov 16, 2007 | Belkin (F5D6230-3) Wireless Router

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