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Office jet 5510 keeps saying wrong black cartridge.

Office jet 5510. I installed new cartridges. I put in the correct ones, but the printer keeps saying I installed the wrong black cartridge. I have turned off the power, unplugged everything, then connected it back up. But it keeps saying I installed the wrong black cartridge.I took out the cartridges, double checked them, and put them back in...same message. Both cartridges are in their correct positions.

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Look on the right side where the cartridge goes, if the spring on the right is hanging loose it might have poked a hole in the ribbon cable at the rear near the contacts. If so it's time for a new printer, if OK, check the exp. date on the ink cartridge and if it's been refilled or a generic ink you may just need another one.

Posted on Jan 30, 2010

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LEXMARK X3650 PRINTER SAYS BLACK INK MISSING and it's not. It's a new cartridge.


You have installed the cartridge improperly. Remove it and look at how the color one sits in the carriage. Your black cartridge should be put in at an angle and rotated up into place, most do not simply push straight in. Lexmark has support on their website so you should contact them if you are not able to put the ink cartridge in after a couple of tries.


Go here if the problem persists -


http://support.lexmark.com/index?locale=EN&page=product&userlocale=EN&productCode=LEXMARK_X3650#1

Dec 03, 2017 | Lexmark Office Equipment & Supplies

1 Answer

Keeps saying my colour cartridge is missing


Problem

Wrong cartridge; Left cartridge incorrect; Right cartridge incorrect; Left cartridge missing; Right cartridge missing; Error 1205; Error 1206; Cartridge error; Cartridge incorrect; Cartridge missing

Environment

Microsoft Windows XP; Microsoft Windows XP Professional x64 Edition; Microsoft Windows 2000; Microsoft Windows Vista

Solution

Explanation

An 'incorrect cartridge' or 'missing cartridge' error can be displayed if:



    • The wrong cartridge is installed, or

    • The cartridge is not installed properly, or

    • The cartridge is missing.

What to do

X4850
http://support.lexmark.com/index?page=content&id=SO4738&segment=SUPPORTproductCode%3D&productCode=LEXMARK_X4875&locale=EN&userlocale=EN_US

Feb 12, 2018 | Lexmark X5270 All-In-One InkJet Printer

1 Answer

I have a HP officejet 5510. I just put in a new HP cartridge


Like any other mass-produced parts, there will be some defective printer cartridges and it sounds like you have one. Since the first cartridge worked there's no reason to suspect a printer problem. I would suggest taking the cartridge back to the store where you purchased it and explain the situation. Since dud parts go back to the manufacturer, maybe they will exchange it for you as defective.

Apr 22, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I have a hp office jet v 40 series fax, scanner, and copier


Get rid of the HP 45, it is not compatable, even though it looks the same. Go buy the HP15 and the problem will be solved.

Apr 14, 2009 | HP Office Equipment & Supplies

1 Answer

Printer cartridge error message for office jet 5510 printer


I JUST HAD ADVICE FOR ANYONE THAT IS HAVING INK PRINTER CARTRIDGE PROBLEMS WITH THEIR HP 5510. MAKE SURE YOU ARE USING GENUINE HP INK CARTRIDGE. I HAVE BEEN HAVING PROBLEMS AND THE HP HELP DESK SUGGESTED THIS. NOW IT WORKS PERFECTLY!!!! JUST WANTED TO SHARE THIS INFO IN CASE ANYONE ELSE IS HAVING PROBLEMS!

Dec 11, 2008 | Office Equipment & Supplies

1 Answer

I just installed a new black ink. The error message keeps on saying wrong color cartridge installed. I replaced with the correct one for my officejet v40. Black 15.


did you try changing the color cartridge too? I had problems with ink cartridges that were not HP cartridges.( not made by HP but some other co.)

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1 Answer

Hp office jet t45


If you had inserted the cartridge the correct way the only solution here is the cartridge is faulty. Try installing a different one for your printer. I had that problem with installing the black one saying it wasn't there and the light on the printer of my HP flashed. I used another one and it worked perfectly. Some cartridges are faulty from the factory so return it where you got it and replace it with another one.

Sep 13, 2008 | HP OfficeJet t45 All-In-One InkJet Printer

1 Answer

Putting in new black cartridge


You'll need to power on the printer to replace the ink cartridge. Open the compartment on the right side. You'll see the cartridge slot slide over to you after you hit the power button. When the power is off the cartridge slot hides within the printer.

Jan 17, 2008 | HP 5510 4-in-one Printer

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Paper jam


i have an hp office jet 5510 and its not print and it keep on saying cartiage is jam , the timeing is all mess up the leg that bring the paper out keep on coming up whilethe cartiage is going across is there a way of reset the print to get back the timeing

Nov 01, 2007 | HP Officejet 5510 All-In-One Thermal...

3 Answers

Cannot get the printer to accept the new HP black cartridge


On my officejet 5510, I decided that the printer was toast and decided to throw it out and buy a new one. After making that decision, I decided to pound on top of it it a few times. Guess what??? You guessed it.....it reset itself and started back working. That was about 6 weeks ago and I haven't had a problem since. I have since turned it off and on many times, and it works like a charm. GO FIGURE!! (I only recommend this to those who have given up and are planning to trash it anyway).

Oct 26, 2007 | HP PSC 2355 All-In-One InkJet Printer

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