Question about SanDisk Sansa m240 MP3 Player

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Frozen, will not do anything

Goes directly to sansa screen and will not play or respond. Will not connect to computer and computer is not recognizing it. Have removed the battery and tried to reset. Nothing works. Fairly new and hardly used.

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  • fintucky Feb 18, 2008

    Not showing it anywhere... now what?

  • fintucky Feb 19, 2008

    sorry, not showing it listed anywhere. Tried turning the device on and off, but it is still not listed. I will try to find the disk that came with it. Thanks for trying.

  • fintucky Mar 03, 2008

    Per san disk, it is trash. They will not stand behind their products and offer a replacement or have the pink M240's recalled. I will NEVER by another san disk product again.

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Connect this with your computer and go to control panel -> add hardware ->. In that read it and select every one and click next, it detect your sankdisk. After this method your sankdisk is not detected means contact me..

Posted on Feb 18, 2008

  • khader ibrahim Feb 18, 2008

    Do these steps:
    1) connect with the system.
    2) go to start -> control panel will their in that select add hardware.
    3) a new dialog box will appear in that read it and select give next it find your device and it show its work properly or not.

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My sansa clip is frozen on the blue flower


One issue that people experience with the Sansa Fuze player is that the screen turns white when they are trying to use it. If you experience this common Sansa Fuze MP3 player repair issue, you need to reset your player. Hold down the "Play" and "Power" buttons for about 20 seconds. The player should automatically reset.
MP3 Player Freezes

Another issue is that the player freezes. You may see lights on the player, but it won't do anything. Follow the below steps to correct this issue:

1. Use the above steps to perform a hard reset.

2. Turn the player back on, and slide the "Power" button upward.

3. Use the USB cord that came with your player, and connect it to your computer. Only connect your player directly to the computer. Don't connect it to a USB hub.

4. See if your computer recognizes that a device was connected to it. Or, look in "Devices and Printers" folder, and see if the device shows up in it.

If your device doesn't reset, and the computer doesn't recognize it, contact SanDisk for additional assistance. Or, you can attempt to repair the device yourself.
Repairing Internal Components

If your Sansa Fuze player is out of warranty, you can attempt to repair internal components. This is an "enter at your own risk" solution, but you may be able to fix the issue. If it doesn't work, or if you damage another component, you will most likely need to get a new player.

1. Shut off the device.

2. If you don't have one, purchase a case opener tool. This is a tool with an extremely small head that is used specifically for opening up small devices.

3. Place the head of the tool in the seam of the device, and rise up the faceplate. Do not do this forcibly, or you'll break the ribbon cable connected to it.

4. Remove the ribbon cable from the faceplate.

5. Examine the battery cable. If this connection is loose, your Fuze player won't turn on. Plug the connection firmly into the port.

6. Check the LCD screen connection. A loose connection here means that you can't see anything on your screen. Disconnect the cable from the port, and reconnect it.

7. Reattach the cable to the faceplate, and reattach the faceplate. Turn the device back on.

These Sansa Fuze MP3 player repair suggestions may not fix all issues. If your player is still not working properly, either take it back to the place where you bought it, or contact SanDisk for additional help.

References

Fixya.com, http://www.fixya.com/support/t4267400-sandisk_fuze_4gb_locked_lights_will_not

SanDisk, http://www.sandisk.com/products/sansa-music-and-video-players/sandisk-sansa-fuze

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http://www.sansaworld.com/
http://www.sansaworldmp3.com/

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