Question about Omron Hj 720ITC Advanced Pocket Pedometer

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Doesn't download recent data. It says its downloading but it is not there when download completed. 11/06 is last data in cpu. 11-06--11/29 is in bp cuff

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  • cwmarkham Jan 30, 2010

    MY QUESTION WAS ABOUT A BP DEVICE not A PEDOMETER. SEE ORIGINAL CONTACT!! OMRON HEM-790-IT. RECENT DATA NOT TRANSFERING TO CPU

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Hi,

I had seen the same download problem many times, and after fiddling with the pedometer for a couple of hours I figured out the basis of the problem and was able to fix it.

Being a software engineer, I figured that since it copies each day's data to memory once the clock clicks over to 12 AM, there must have been one day somewhere that had corrupt data.

The download would always reach a certain percentage and then fail and as more days were saved, the percentage went up slowly. Unfortunately,

Omron does not provide a mechanism to clear the internal memory inside the pedometer, which it really needs to do. The reset button on the back does NOT do this.The software on the computer has nothing to do with this problem. It is completely internal to the pedometer itself.

In any case, to fix the problem, I just started setting the clock to 11:59 PM, waiting a minute and doing this quite a few times until the corrupt day's data was pushed out of memory. It holds 42 days, so eventually the data will be erased. Well, it fixed the problem!

Of course, when the download finally worked the data was all screwed up. Then I just exported all the data to CSV, opened it up in a text editor and fixed the screwed up days, then re-imported the CSV file using the software.

Shame on Omron for not making it more user-friendly and providing a button to clear the memory or enabling the software to skip over and delete corrupt data.

Following this step should solve your issue...

Please leave me comment, if you need further assistance
Rnj VinodKumar

Posted on Jan 30, 2010

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Check the download path where the files are downloaded. It may be stored in other location. If you know the file name or extention, search the same using search files & folders option.

Revert back for more assistance.

Posted on Jan 31, 2010

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