Question about Samsung Prostar 816 Phone

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I relocated a Prostar 816 system and phones to a new office building and after installing it the phones do not power up. I only cross connected the blue pair. Does this system require the use of an additional pair?

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Yes. It's a 2-pair system.

Carl

Posted on Jan 31, 2010

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1 Answer

Problem with phone


Call the phone company and ask them the question they should help or come around and fix. Regards Billy

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How do I change the hold time before it rings back on my prostar 816 plus?


root your phone and edit call ring delay in build.prop in the root of your phones system storage.

Aug 12, 2013 | Samsung Prostar 816 Phone

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Will any other telephones work with Prostar 816 system?


I do not believe other phones will work properly go to ebay and buy the same phones if you need more they are cheap

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PROSTAR 816 SYSTEM WAS MOVED FROM OLD OFFICE TO THE NEW OFFICE. WE HAD 12 PHONES WORKING IN THE OLD OFFICE NOW ONLY 10 WORK. THERE IS ONLY ONE PHONE THAT RINGS. THE TIME AND DATE CAN'T BE CHANGED.


This sounds like you need a Samsung engineer to visit, however I have sent you the instructions for changing the date and time in the form of a youtube video, more info can be found at www.abbeytelecom.com. hope this helps

Aug 24, 2010 | Samsung Prostar 816 Phone

1 Answer

Does not ring


Hi Sandra, this sounds like your phone that is not ringing needs to be added to a group- I have sent you a video showing how to do this. go to www.abbeytelecom.com for more training videos relating to the Prostar 816

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2 Answers

Samsung Prostar 816


If you have a programming manual you can change the settings on your own. If not, you will need to contact the installer or a local interconnect company that services Samsung. It seems as though the memory switch inside the ksu is turned off. If that's the case, it needs to be turned on and if not, you either have problem with the ksu or the power outage was a brownout. Sometimes a very short loss of power can cause corruptions in memory, however I seriously doubt it in this case. Your system is acting as though it's memory has been set to default.

Good Luck,
BB

Oct 07, 2008 | Samsung Prostar 816 Phone

1 Answer

Samsung Prostar 816


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
The code for hold recall is #52
enter in your hold recall time in sec. and in a 3 digit format. i.e. 30 seconds = 030 a minute and a half is 090 and so on.
press # when finished

it sounds like the memory battery on the main board is no longer working which means that it'll happen again.

Aug 30, 2008 | Samsung Prostar 816 Phone

1 Answer

Samsung Prostar 816


Did you try unplugging power cord for five minutes? often this fix the problem.

Aug 12, 2008 | Samsung Prostar 816 Phone

1 Answer

Samsung Prostar 816


The battery is dead and will not maintain system programing after a power outage. If the battery is not replaced this problem will occur everytime the power goes out.

Mar 19, 2008 | Samsung Prostar 816 Phone

1 Answer

Some of the buttons don't work and the Hold function doesn't work


The Prostar 816 phone system can only use Prostar 816 phones. There is a rare larger Prostar system that can use other Prostar phones along with the 816 but typically was only installed in situations where more than 16 phones were needed. If you are looking at non-prostar phones like the Samsung DCS 12 then they certainly will not work.

Oct 20, 2007 | Samsung Prostar 816 Phone

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