Question about Bodum Granos 3020-16 Espresso Machine

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Bodum Granos 3020 Espressoo Machine

I have run two full tanks of cleaner through my machine, and have soaked the frother wand in the solution for about 15 minutes. There has been visible sediment , however not alot. I then ran a full tank of fresh water through the machine, but my frother wand is still clogged. The solution I used was BrewRite Cleaner. What is your solution? Thanks, Angelia

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Last year I stripped the machine and found the blockage in a diverter valve. This device switches between the coffee making head or the steamer. I had a blockage in the diverter causing the solenoid to lock in the coffee position that was also blocked. I flushed the system out with Oust cleaner.(very quick and effective) I then reassembled the machine and put sachet of oust with four times as much of filtered water. Then I switched the machine on and passed half the through the coffe head and steamer at full heat. Left for 10mins. then passing the rest through, cleaned with filtered water and away it went. Fixed!!! email gethudall@hotmail.com

Posted on Apr 08, 2008

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Cleaning the interior, especially the bottom where heated milk gets burned on.


90% of all my service calls were due to machines that were not cleaned DAILY. About a third of those were for espresso machines with a steamer and the rest for auto frothers. Most Barista's don't use auto frothers as they have very little control over the frothed milk. (Heat, froth density, firmness, holding, etc.) Milk(any type) will clog a machine in minutes if not cleaned up after use. Spoiled milk will contaminate any product with curds and have a bad smell to coffee.
* Clean up after any milk usage. Seconds count after frothing milk with a steam wand. Get workers in the habit of removing milk pitcher from wand and give the wand a short blast to flush the wand and wipe with a damp towel (tower wash and sanitized often) Leave the folded (quartered fold) next to wand on drain tray where it's always handy.) It only takes seconds to perform and customers appreciate the cleanliness and professional look.
* take a tip from Bartender's; you HAVE TO WASH WITH DETERGENT! when washing glasses that had milk drinks in them. Nobody want's a sour milk smell in any drink. Milk film can only be removed with soap and water and a brush. That's why you see automatic cup washers on every bar set up. It does take elbow grease to get these cups clean.
* Harden, cooked milk (coffee to) is best soaked in clean water (detergent optional) and let it sit over nite. This is a good practice to keep everything coffee/milk stain free as everything is washed/rinsed prior to use in the morning.
* Really, really baked on coffee (left burning on warmer for several days, weeks. Will need an urn cleaner to soak and wash out several times. Check with your coffee vendor as most will just swap them out with clean ones. Otherwise ask for urn cleaner from them and follow instructions. Hot water with a tablespoon of urn cleaner for each pot and let soak over nite. wash and rinse thoroughly prior to use.
"Washa-washa!" Aloha! ukeboy57

Jan 10, 2018 | Coffee Makers & Espresso Machines

3 Answers

Steam wand not working



The steam wand ejects steam in order to froth the milk. The steam wand should be cleaned after it is inserted into milk and at the end of each day. Do not allow the steam wands to soak in water overnight since some of the dirty water can be sucked into the boiling tank inside the machine this may cause the steam not to come out
Unplug the machine, take the case off, disconnect the switch wires and test it with a continuity meter. If you don't get any continuity, or if it is constantly closed and never open, the switch is bad.
this could have been prevented by regular maintenance and proper use. The usual suspect is a gummed up wand or brew line or user error. Here’s what to look for and how to avoid it.
First, notice what kind of wand you have. Most semi-automatic and porta-filter espresso units will have wands that resemble those on bottom or right, although the tips may be different. Some tips do not slide up and down to alter the aeration, as the one on the bottom does. If your wand is from an older (1990s) unit, it could have a more bulbous tip and a smaller hole in the tip. wandte1.jpg wandte2.jpgSome of the new wands give you a manual/automatic control.
wandte3.jpg Many of the new super automatics come with an automatic frothing unit, like this one from Jura-Capresso. The nice thing about the frothing wands on Jura-Capresso's new units is that they allow for even more control.
The "Dual Frother Plus" (top) works like the traditional frothing wand. The metal sleeve goes up for steam, down for foam.
The "Froth Xpress Plus" is a very handy device which can be used with the included sleek milk container or a distinct milk container, like a 1/2 gallon jug. The Froth Xpress has a tube (hard for using the included container, flexible for using a different container) that fits into the frothing tube behind the dial shown in the picture above. After selecting froth or steam, the milk is siphoned into a cup below the steam wand. We recommend steaming the milk first, then adding the espresso.

Whatever sort of wand you have, it is essential to keep it clear of solidified milk which can gum up the tip and even the wand shaft. Here are some symptoms of a clogged wand:
  • Little or no steam comes out of the wand
  • Hot water drips from the tip of the wand
  • A squeal or whistle comes out of the wand when the steam function is selected
  • A deep humming is heard when the steam function is selected*
*This is also a symptom of another more serious problem, particularly if you have a pump espresso machine; so if unclogging the wand does not solve it, you should contact a technician.
A good preventative measure against the clogging of a steam wand is regular rinsing in warm, soapy water of the tip and any other removable frothing part. This should be done after each steam wand use. If your machine has a Froth Xpress, it is important to clean all of the hoses, valve, and connectors (be very careful with the plug, however, because it is delicate). All wands should also have steam jetted through them after a frothing cycle is run.
Another preventative measure is to run a steam cycle for about twenty seconds before each new use. This will eject stray particles before they can build up and cause serious damage. There is also a cappuccino cleaner available which can be used in the automatic frothing devices. The solution is placed in a reservoir, and a full cycle is run until the reservoir is emptied. This can be done every few weeks or every few months, depending upon use.
Aside from prevention, there are treatments for a clogged wand. First, remove the tip, if the tip is removable. Usually they are, as in the case of the plastic tips above. The holes are usually big enough to run a pin or even a small paperclip through (emphasize small) to remove the gunk. If these items are too large, do not attempt to use them; instead try using a thin gauge wire from an electrical wire strand. Next, the metal wand itself can have a pipe cleaner run up into it. Start out by putting just about a half inch of the pipe cleaner up the wand, rubbing it around, then pulling it out. Gradually work more of the pipe cleaner up the wand, but never let the length of pipe cleaner in the wand exceed the wand length. We recommend the pipe cleaners with the stiff barbs attached, as opposed to the mostly soft ones. Do the same for all of the hard hoses and connectors. With respect to rubber or soft plastic parts, rinse them in soapy hot water. If flexible hoses form holes, replacements are available (give us a call) or we've even had some luck at aquarium supply stores.
PLEASE NOTE: if you own the Jura X7 or the Froth Xpress Plus, the diameter of the tiny holes is very important. We recommend trying not to put pins into these holes. However, if they must be cleaned and soaking won't work, a smaller gauge wire, a single strand, should do the trick. Always use a strand that is smaller than the diameter of the hole.
Frothing wand technology is advancing at a breakneck speed, but along with these advances come serious precautionary measures for dealing with these very delicate mechanisms. Follow the steps above, and your machine should be producing full-fledged froth for its entire life.

May 26, 2008 | DeLonghi Esclusivo Magnifica ESAM3300...

2 Answers

Coffe does not come out, it starts sounding that it will then it stops


If you remove the porta filter, will water come out when you turn on the pump? If so, your porta filter is clogged and soaking it in white venigar will unclog it. To keep it from clogging, after each use, put it back on the machine and run hot water thru it until the water runs clear. (Remove grounds first)
Does water come out the steam wand?
When was the last time you ran a cleaner thru it? The Saeco de scaler cleaner is designed specifically for your machine. Purchase from Amazon for about $10.00 and use every six months.
if it still won't work,melt me know.

Feb 28, 2015 | Saeco VIA Venezia

1 Answer

The light goes on. I can feel the water is heated. Machine makes a lot of noise, but water doesn't pass from resivoir thru to frother wand or thru coffee filter. I am just running water to te


It needs to be descaled. After that, turn and try to make coffe but without the cofee. Turn on the steamer nozzle at the same time, that will draw the water to the coffee area, in fact try that first.

Dec 09, 2014 | Cuisinart EM-100 1000-Watt 15-Bar Espresso...

1 Answer

I am looking for a manual to de-calc and clean in Saeco Vienna superautomatica sup 018


Descaling Saeco Automatic espresso machines SAECO VIENNA SUPERAUTOMATIC MACHINES:
SAECO VIENNA DIGITAL - MANUAL DESCALE PROGRAM
1. Fill the water tank with the Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water.)
2. Turn on the machine. Run approximately 1 cup through the steam wand by turning open the hot water steam valve). Turn machine off and let sit for 5 minutes.
4. Repeat this procedure until the water tank is empty. Then rinse water tank thoroughly and flush the machine by running two tanks of clear water through the steam wand.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
SAECO VIENNA DIGITAL - AUTOMATIC DESCALE PROGRAM
1. Press the MENU/OK key to go into programming mode. Scroll up or down to select the "Descaling" function . Press MENU/OK key. Place a large container under the hot water/steam nozzle. Fill the water tank with Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water. Refer to the instructions on the bottle).
2. Then completely open the hot water/steam rotary valve/knob. The pump starts and the descaling program begins. During this phase the pump runs at intervals and the message "Machine is Descaling" is displayed. The complete program takes about 40 minutes. Do not add any water to the tank during this phase. When the message "Descaling Finished" appears, close the hot water/steam valve. The message "Rinse Machine" will appear.
4. Remove and rinse water tank thoroughly, fill with fresh water and replace on machine. Empty the container under the hot water/steam nozzle and replace. Flush the machine by running the tank of clear water through the hot water/steam wand until the message "Rinsing Finished" appears. Exit the Programming mode by pressing "MENU/OK" Refill the water tank with fresh water.
5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared.
Descaling Single Boiler Home espresso machines (HOME SINGLE BOILER ESPRESSO MACHINES)


Approximately every 3 months (depending on your use and the water hardness), clean the machine with natural citric acid based decalcifying agent.
1. Add a descaling solution into the water reservoir. Mix thoroughly to dissolve (use warm water for better results).
2. Remove the filter holder and place a cup under the group head and another cup, or other container, under the steam wand to catch cleaning solution.
3. Turn espresso machine on, turn coffee pump on and run approximately 8 oz. of solution through the brew head. Turn machine off and let the machine sit for 15 minutes.
4.Run approximately 8 oz. through the steam wand, and again, turn machine off and let sit for 15 minutes.
Repeat by allowing solution to run alternately through the steam wand and brew head. Turn espresso machine off after each cycle. Repeat process until solution has been run through.
5. Do not leave espresso machine on. Do not wait for the ready light to come on. Do not use the steam switch during this process. Do not allow reservoir to run empty!
6. Rinse reservoir thoroughly with fresh water. Refill reservoir with fresh water. Run half a tank of fresh water through group head, alternating between group head and steam wand.


Feb 28, 2011 | Saeco Vienna SuperAutomatica Coffee...

1 Answer

Hey i want to descale my machine.. how do i do this? does it need to run through the machine as hot water and steam through the wand? Cheers Catherine


Hi
With the proper descaling media ( not vinegar) mixed in your water tank. Turn the machine on and run water through the wand immediately, then turn off the wand and let it run through the brew head for a couple (8) of seconds then open the wand again for a couple (8)seconds, then turn off the machine and let it set for 15 minutes. Repeat this procedure until the tank is empty. Then rinse everything out and repeat this procedure with out turning the machine off. Just open and close the knob every 8-10 seconds until the tank is empty again. Have something under the brew head and wand to catch the water. Yo can stop the process to empty the containers is they get too full.

Jan 06, 2011 | Saeco VIA Venezia

1 Answer

How do you use model 40715 hamilton beach espresso machine? i couldnt get the loose grinds to work so i bought espresso pods and now i dont know how long to wait for it to drip or if im even doing it...


I have this machine and have used it for about a year. Most important is use fresh beans within 15 days of roast, and within 15 minutes of grinding. You cannot get good results from this machine using pre ground coffee, or pods. Second, this machine is terrible with temperature stability. When warmed up it will usually be way too hot. Wait for the machine to warm up (light will come on). Open the steam valve, run the brew pump for 5 to 10 seconds into your cup and turn it off. Shut the steam valve, wait for the light to come back on. Immediately hit the brew button. This procedure will do a nice cooling flush and hit more towards the right temp.
Third, the pressurized basket that comes with this machine just dosen't do the job right. Replace it with a Mr. Coffee double basket, non pressurized and you will see immediately better results.
Last, the screeching steam wand. This machine will give wet steam, all the time. After pulling the shot, hit the steam switch and wait 20-30 seconds, then open the steam valve full to purge water out of the wand. Close the valve, then go to steaming your milk. There is a place about 1/4 inch below the surface that you'll hear only a chhh-chhh sound. Wand too deep, it will screech and wake the neighbors. Too shallow and you'll get sudsy big bubbles. Just find that sweet spot and surf there till you're at 140-150 degrees then turn the valve off. Good luck.

Jan 04, 2011 | Hamilton Beach Coffee Makers & Espresso...

1 Answer

Ventilate!....shows in window and machine will not ventilate when knob is opened. it has regularly been de-scaled but we do live in a hard-water area.


Generally you can clear the ventilate error by pressing the button for Hot Water and then opening the steam knob. You should hear the pump run and water should start to flow from the steam wand. If it doesn't, try removing the frother nozzle so just the chrome pipe is showing.

To remove the frother nozzle you slide the outer sleeve off, and then grip the nozzle with one hand while twisting the cap to loosen it. Then it should slide off the metal steam pipe. Or you can check that the tip of the nozzle isn't clogged.

If you have the frother removed and the steam pipe is definitely open and not clogged and you still hear the pump running but no water is coming out, the next step is to prime the pump.

If you still have the squeeze bulb pump that came with the machine, you can use that - or if you don't have it, a turkey baster will work. You want to take the water tank off and set it aside, then pump water into the valve in the center where the tank had been sitting. You choose "Hot Water" and open the steam valve so the pump starts and then pump water into that valve with the Turkey Baster. You should hear the pump catch and start to move the water - when this happens immediately close the steam valve so the pump stops - then replace the water tank (filled with water please) and open the steam valve again and let water run out of the steam wand for several seconds.

That should clear the ventilate message.

Oct 21, 2010 | Gaggia Titanium Espresso Machine

1 Answer

Low pressure on milk frother on breville coffee machine


First,I'm NOT a Breville tech, but this is a very common problem with steam boilers. Your valve seal(s) are worn and needs replacement. Any leaking water or steaming from various places other than the steam tip is causing your tank to lose pressure. The heater needs to stay on longer just to keep everything up to pressure and properly heated. You probably noticed that your shots may not have the creme or very thin and watery. Milk steaming takes a long time or not enough steam to complete a froth, especially on a Latte. Your machine needs servicing. Contact your vendor or MFR for service.
** loose steam wands will fall off and be re-assembled without the ball seal or washer. Look around the machine for a round disk made of hard rubber or nylon plastic. Take apart the wand and reassemble with the washer or get a new washer and tighten,.
** other places were you can loose steam pressure is the Anti-siphon valve, Safety valve, and various pipe fittings to the steam boiler. Look for steaming plumes from unexpected areas of the machine.
** Scale that has built up to the point of causing valve problems are usually too much for DE-scaling to work properly. Usually done as a preventive maintenance rather an alternate to repair. Like a blood clot, if you remove it while still in an active system. Where does this clog end up? This debris needs to be physically removed from the pipes, valves, and/or tank. Heavy scaling is a sign of an old machine that will need a lot of servicing to bring it up to MFR specifications.
** Final; The steam wand(s) are the most used (and abused) parts of the machine. Constant cleaning is a required task that needs very diligent baristas to keep it fully functional. I've found that best operators use the following method to keep the steam wand in top condition; Remove milk froth pitcher completely from wand, Send a short blast of steam to clear milk residue from tip. Take a damp towel to grab wand an pull downward to wipe off any remaining milk residue. Leave the wand in a pitcher of cool water to soak during long break periods to help break up any dried milk. Let soak over nite when not in use. Have your operators notify you of any 'loosey-goosey" wands. Tighten them properly but make sure all the parts and washers are there. Check your manual or just ask your technician to show you the next time.
*Have a safe New year! Aloha! ukeboy57

Dec 24, 2017 | Breville Coffee Makers & Espresso Machines

1 Answer

How do I descale my Saeco Vienna Deluxe?


Purchase the Saeco descaler. Mix solution accordingly. Pour into water tank. Run a cappucino cup full of water through the wand. Wait about 20 minute and repeat. Do this until all the water is gone in the tank. (Don't run all the water at once!). Rinse water tank well. FIll with clean water and run through the wand. I do this twice just to be sure I have gotten all the chemical out.

Aug 15, 2009 | Saeco Vienna De Luxe Espresso Machine

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