Hello Everyone! Thank you so much for this service. I would be in trouble without you! I'm selling this old pile of bolts and I want to make sure all personal information isn't available to the new owners. I know I can purchase products to wipe-the-hard-drive-clean, but is there a way to do that without spending money? Thank ya! Melanie
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Which operating system ???
Restart your computer
repeatedly tapping the f8 key to enter safe mode while the screen is black once
in safe mode where the only things working will be your keyboard and mouse
allowing you to attempt to repair your computer.
the system restore to restore your system to an earlier time click start all
programs accessories system tools you should see your system restore option if
it is a hardware issue the system restore might not work Manual restore points that you specify with the System.
Configuration utility Installation restore points that occur
before you install a program or a service
you can use the system checkpoints or the installation restore points to
restore your computer's settings to a date when it operated correctly.
This may also help determine the cause of the configuration error.
To perform a system restore, follow these steps:
1.Click Start, click Run,
type msconfig, and then click OK.
2.On the General tab, click Launch
3.Select Restore my computer to an
earlier time, and then click Next.
4.Calendar dates in bold are possible restore
points. Click the most recent one to view system restore information.
5.Select a system checkpoint or an installation
restore point, and then click Next.
6.Close all other programs.
7.To start the system restore, click Next.
8.Your computer restarts.
Repeat steps 1 through 8 until you fix your
if this hails to fix the problem Restoring your Windows 7 Gateway computer to its original
factory settings is a great way to get rid of pesky viruses you can't seem to
remove from your computer, or simply to remove old programs and files from your
computer and start with a clean slate.
Your Windows 7 Gateway computer will likely run faster as a
result of deleting old and unnecessary files.
It's also a good idea to restore your Windows 7 Gateway
computer to its original factory settings if you plan on selling it, or passing
it along to a family member or friend. Recover From Windows 7 Home Screen Click the "Start" icon in the lower-left corner of
your Windows 7 home screen.
Click "All Programs" in the Start menu, then click
Click "Gateway Recovery Management" to open the
Gateway Recovery Management program.
Click the "Restore" header, then click
"Restore System To Factory Default".
Click "Yes" in the "Confirm Restoration"
dialog box, then click "Yes".
Click "OK" in the dialog box warning you that all
of the personal data on your computer will be deleted. Your computer will
When your computer restarts the restoration process will
begin. The process could take anywhere between 30 and 90 minutes.
Click "OK" when a dialog appears telling you that
the computer has been restored to its original factory settings and that you
need to reboot your Gateway Windows 7 computer.
Your computer will reboot.
After the computer restarts you will need to configure
Windows 7 with your personal preferences. Recover at Startup
Turn on or restart your computer and hold down
"Alt" while clicking "F10" during startup until you are
redirected to the Gateway Recovery Management program.
Click "Restore System From Factory Default".
Click "Next" to begin the restoration process.
The process could take anywhere between 30 and 90 minutes.
You don't have to go thru all that trouble to get rid of your personal information. First just create a new user account with administrative rights that the person who is getting your computer will use. After you create the new user account reboot the computer and log on with the new account you created. Then Delete your old user account. It will delete all your documents, music, pictures, videos.
Click Start/Control Panel/User Accounts then create the new user account with Administrative Rights (not limited).
Reboot and and log on with the user account you just created.
Click Start/Control Panel/User Account and select the account you want to delete and Delete it. When asked about files to save, you want to delete everything associated with the account you are deleting.
If you have more than one user account you want to delete, do the same thing for it.
You will need to reinstall the ntldr command in order for your install to continue. If you have the physical restore disk, you will need to perform a clean install. When you try to reinstall the restore function without deleting old files, they may be to problem and need to be deleted.
There are many disk wiper applications available. Darik's Boot and Nuke (DBAN) is free and effective, and the one I use when doing data destruction for a client machine. Use DBAN to completely clean the hard drive, reinstall Windows or your factory software image, and you'll have a computer with no trace of anything you've had on it.
Of course, hard drives are inexpensive now. If you're worried about deleting data on a computer you are selling or giving to someone else, I would suggest removing the hard drive completely. Let the new owner buy a drive and start with a fresh Windows install or factory restore. Then you can keep your drive as a spare or a backup, or physically destroy it if you want to dispose of it.
If You are familiar with the windows installation, you can reinstall windows. During installation, the system asks You about partition where You want to install windows. So:
1. Select option Delete partition, and answer the question of the system "yes". This option erase All your existing information.
2. Create the partition on the same disc.
3. Install the windows on the same partition. That's all.
If You have another partitions or disc, just format it. And don't forget backup Your personal data!
In any case, is much better to sell the computer with the operation system recently installed - it works much better than a PC with used OS.
if i understand that u r selling ur system n would like to take a Backup of the info on that HDD to ur data traveler.yes u can do it but do remember that u can backup only 4GB of data on to it.Yes ther r many software which claims to wipe out ur HDD.like harddrive cleaner.u will find plenty of SW over the internet
Ok....I have the same problem...Acer Arcade Deluxe can't read any of the new blu-ray discs coming out after the first of April.....
I've been in contact with Acer Support by email....and they can't help us....well they're not.....I did everything they asked....Factory restore....which is the stupidess idea.....the program needs an upgrade...and its not by reinstalling the older version that it will work....any way....after 12 emails...they told me to call Acer support...and I didnt get the chance to speak with anyone...the computer said that my serial number was not supported by their phone service and i should trying contacting by email.....
Vicius circle going on.....
Anyway...everyone who bought Acers with a Blu-ray player in it...all got screwed up big time....they stop selling them in stores..and Acer Arcade Deluxe has been discontinued by Cyberlink Corps. ....so there is nothing we can do....the only way this could be fixed....Acer would have to buy everyone a new software that read blu-ray discs like Power DVD 9 Ultra...thats sells for more than a 100$....
BTW I got my notebook 4 months ago...1000$ and already i cant read blu-ray.....