My e250 was working fine for months and even earlier today, i came back from my friends tried to turn it on for the walk home but now it just has the loading image of "sandisk" and keeps restarting itself, i tried connecting it to my computer and it does the same thing
Hey .. I have a solution for this.. download
pp5022.mi4 and sansa.fmt from the link http://rs109.rapidshare.com/files/29178834/Sandisk_Sansa_R_Series_Recovery.exe unzip these files and connect your sansa to the PC in recovery mode. You will find a 16mb drive opened and add these unzipped files into that drive and disconnect sansa from the PC. It will refresh and recover to the normal state.
By the way, to go to recovery mode press and hold the power button until the player turns off. Then switch it to locked state by switching the button at the top. Then press and hold the record button on the left and press the power button. Do all this after connecting the device to your PC. Good Luck.
One thing you can do to Easily re-set the E250 (for sure) is to take a small philips (star) scewdriver and remove the back plate or cover by takiing out the 4 mini screws.. When you get the back off, you will see the battery. Just pull it out by the bottom and disconnect the power connection to the battery. Now count to 10 and reconnect the wire to the battery.Put the battery back in and screw the back plate on.Turn it on and "presto". Do not do this while connected to the Computer. No- you will not get a shock doing this! Ha!
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Do a Firmware upgrade first - http://www.sandisk.com/sansa/#/support-0/ Enter Sansa e200 series
If this does not work, try the other methods I suggest in my Sansa player "Tips and Tricks" - click on My Profile if you do not see the article in the solutions section (no offense to Fixya, but your website is not yet user-friendly - needs some work).
Try using Windows Media Player instead, and see if you get the same result. If it loads in Windows Media Player, then the problem is with WinAmp and not your Mp3 player. When you say it loads half-way, do you mean it loads half the songs and then shuts off? Is the Sansa running on low battery? WinAmp has some kind of update released in the past week - did you download the update, and then experience the problem? It's probably not this, because other users have had the same problem that you are reporting since at least Christmas 2007.
The following is an advice from another Sansa user, so I haven't been able to verify it myself: "I have to have WinAmp open and a song playing then connect my player and then it will work fine. If I just connect my player then start WinAmp it crashes"
If all of the above fails, reformat your player and start over from scratch. Let me know how everything works out - this is an issue that not even the Sansa website seems to have an answer for.
If you just got this sansa, call sansa and send it back to them. you still have a warranty. they may give you some problem if you don't have the reciept bu explain that it is a gift. From what you say, you did what you should have. you can always send it to my company so we cna see what the problem is.
Seems like your player may be encountering some corruption. Try this and see if it would help:
Switch your Sansa E250 to its Recovery Mode:
1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode"
5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.
Next, Apply the firmware for the E250 (your player should be connected to your PC at this time):
Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop":
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred.
When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch
Power up your E250 and 90-99% of the time, it would boot up successfully.
Let me know if this helped :)