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Startup fails to complete properly

Re HP Compaq Mini 110c. Sometimes when the netbook starts up I get to the desktop screen where the main icons should be displayed eg My Computer, My Documents, Internet Explorer etc but there are no icons displayed just the background screen with nothing on it?

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  • ian_smith821 Jan 31, 2010

    Jim - thanks for your solution. I'll let you know if it works when I get the problem again. It only happens occassionally.


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When on the screen, and you have no icons hold control(ctrl) down and shift key and press escape(esc) your windows task manager should appear, goto the applications tab, at the bottom goto the tab New Task and left click, another window should appear with a text bar, type in the text bar explorer.exe and click ok, all the icons and your normal screen should reapear.

If your screen goes back to normal goto the start bar and goto run or search and type "regedit".
When the regedit window appears left click the " + " sign next to Hkey_local_mechine the the plus sign on software, scroll down to Microsoft folder and click the plus sign, scroll down to Windows nt folder and click the plus sign, the plus sign on Current version folder, then scroll down to winlogon folder and left click on the folder icon, on the right hand side of the screen look for "shell" double click on the icon and delete everything in the text bar and type explorer.exe and click ok and exit out of the window, restart the pc and everything should be back to normal.

pls post back and tell me what happens.cheers.

Posted on Jan 30, 2010

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