Question about Scanners

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Hello i asked about the all in printer i am not sure what to do with it because i have it plugged into my computer and its on but it only copies and prints. the book says i have to download the cd that came with it to use the scanner but i cant find it so where else might i be able to find out where to get another one or download another one with the programe i need.its called hp photosmart software.

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  • 3,587 Answers has a driver, based on your operating system.

Posted on Feb 18, 2008

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Make sure there are no jams, unplug the printer. Shut down and restart the PC. Once the PC is back on plug the printer back in. Try printing again

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Hi there - I have an older Mustek Plug-n-scan (includes Corel draw) Select Edition 600CP, probably purchased around 2000 but had only 18 months use - has been in storage since - what sort of price could I...

Most computer accessories, printers and scanners today use USB connectors between the unit and the computer. The older scanners do not have USB capability and will not be compatible with the newer computers. Only with add-on cards and cables can they be made to work.

As for selling it you would do better to donate it to Goodwill etc and get the tax donation slip for it.

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I have many years repairing Canon Scanners so maybe I can help you.

I assume you are running Windows 7 because of how you worded your question. I went to Canon's website to see what drivers were available for you there. The closest thing they have is Vista drivers which may or may not work for you. But its worth a try to install them they are close to Window 7 drivers. Try and install them this way.

First unplug the cable from you scanner to your computer.

Second go here

(copy this whole line into your web browser or click on it to see if it will take you there) Then download the drivers from Canons website and install them. On install it will tell you that the drivers are not digitally signed for your operating system do you still want to install them just say YES and complete the install.

Third once the drivers install it may ask you to plug in your scanner (make sure your scanner is powered on and ready to use) then plug it in. If at the end of the driver install it doesn't ask you to plug in your scanner then just plug it in but make sure it is powered on and ready to use.

Fourth A window may pop up after you plug in your scanner to your computer and it should say a new device or drivers are being installed. Once this completes its install I want you to reboot (restart) your computer. Once your computer comes back up after the reboot you should be able to scan.

If this does not work as I described it to you then contact canon either by phone or email and ask for drivers for Windows 7 or even beta drivers if they even have those available yet.

I hope this helps you out and if it does please give me a YES that you were helped. Thank you.

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Try uninstalling and reinstalling the drivers for the printer on to the computer.. Also make sure that the ink cartridges are inserted properly and that no errors are appearing on the printer.

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Hello i have the lexmark all in one

Have you gone through the printer alignment procedure? This is especially necessary for scanning and copying. Also, make sure you're getting the document placed correctly on the scanner glass, and that the glass is free of dirt and oil. The impurities on the glass will cause the light to defract and make a mess of images.

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Won't let me install hp scanjet 4370 with vista

Normal 0 Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

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