Question about Samsung RF265AA Bottom Freezer French Door Refrigerator

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After 14 months and 3 refrigerators, I'm giving up. The RF265 and RF263 series refrigerators make loud popping sounds. I've been through two RF265s and one RF263, and they all make the same noise. The popping sounds are random, and wake the family in the middle of the night. Now my RF263 makes squeaks and cricket sounds. I've given up on Samsung refrigerators.

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I have had what sounds like the same problem for over a year with my Samsung RF263 refrig. It makes very loud popping noises like expansion noises when heat hits your house siding or a railroad track. The noises are loud enough that they actually startle people, and our cat. I had a repair man in last May 2013 but no luck.

I finally did a lot of listening, testing, etc. and found the problem. I noticed it would occur whenever the compressor came on. I thought it might be ice build up, so I took the cover plate off over the evaporator in the back of the refrig compartment. There was no ice build up. I then left the cover off and wiring attached and no noise after a day. After a few other trials I added some more weather stripping to increase the distance between the evaporator coils and the cover plate and that help quite a bit but not totally. I still get a pop now and then. Another problem I noticed with this partial solution is that it causes the shelving to not be aligned. A 'V' gap forms between the shelves and they droop a little. I'm still trying to figure out how to fix this but haven't had any good ideas yet.

This is a very annoying problem and a design flaw in my opinion. Whether Samsung has a solution for it I don't know but I plan on checking before my warranty runs out.

Dan

Posted on Jan 06, 2014

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  • Dan Harvey
    Dan Harvey Jan 13, 2014

    There was no ice buildup. I did try leaving it unplugged for a day before I tried taking off the cover but that had no effect.

    It is definitely something to do with the cover being too close to the evaporator. There could be something wrong with the evaporator but I don't know how to determine that. The sound only occurs shortly after the compressor starts running.

    I've checked all the other suggested solutions, ice maker, etc. and the noise definitely is not associated with any of those.

    Dan

  • Jerry Mace
    Jerry Mace Jun 02, 2014

    It is a design flaw as far as the noise. The payback is dual cool system technology with a separate fan unit in the freezer compartment. I have the same noises and we're just used to it and looking forward to our next refer unit, NOT a samsung.

  • Jerry Mace
    Jerry Mace Jun 02, 2014

    Agree with the design flaw. Dual cool evaporator system increases the noises, albeit, performance of the unit. I am not impressed with this refer unit and we're just biding our time until we can replace it. Such a shame to talk that way about an $1800 fridge but truth is truth.

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Daniel S
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SOURCE: RF263 series Samsung Refrigerator just began

Hi

The sound comes when there is ice build up around the fan and the fan will hit it causing this sound. You can try to leave it unplugged for around 4-24hrs and also make sure that the area near the back is clear so that airflow can get through. If the issue returns then replace the thermostat. Hope this helps...please post back for further assistance.

Daniel

Posted on Jul 01, 2011

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