Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player
Got the zune for Christmas have used it about every other day. I used it yester day till the battery needing charging. So I plugged it in the computer and nothing happened... so I plugged it in the wall charger... still nothing happened , not even a battery signal. What do I do?
Now what you do is if the zune just has a black screen with a battery symbol and it stays that way forever when on the charger. you, take the zune off the charger and press the play/pause button and if it turns on for a second with the low battery symbol then turns off, your in luck, just hold the play/pause button for 10 - 20 minutes. the zune will have turned on and off alot agitating the battery. once you hold it for 10 - 20 minutes put it on the charger, then presto it works. let charge fully then die completly for every time you use it for a bout a month to let the battery get back into it's normal cycle. ~Dan herzberg~ Thank you*
Posted on Jan 25, 2009
Hey guys. just hole the play/pause button and the back button at the same time. this will restart your zune. done worry about losing anything, you wont. if it doesnt fix you problem please visit www.zune.com/support. and click on the "support" button in the upper left corner of your screen.
Posted on Mar 22, 2008
Someone know what is wrong with my zune?? The battery don´t charge and it isn´t reconizing by my PC. I tried to charge with my PC, wall and car charge and nothing happen. Is the battery damaged?? If I change the battery by one new I could resolved the problem?? Please advice me. Thanks
Posted on Oct 28, 2008
Try the Zune on a different charger or usb port. If that also fails, and the hard reset did not do the trick either, there is probably an issue with your motherboard (could be your dock connector or an electronic problem). There are third party Zune repair services, that will fix it for cheap. Even better, I found an DYI Zune repair guide, so you can do it yourself too. Part is available on Ebay. If you can't do it yourself, have a tech savvy friend do it for you. If it does work on a different PC, then the issue lies within the system you are using to charge it.
Posted on Aug 24, 2010
Have the same problem, I ordered a new sync/charge cable as my old one is not working very well with my other unit.
Posted on Jan 21, 2013
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
the charge time for the zune is about three hours, as for the seeing if its charging in the lower right hand part of the screen the battery icon will have a lighting bolt in the battery to show its charging, and when fully charged it will turn green
Posted on Jan 14, 2009
SOURCE: My zune won't charge
It's likely you have a motherboard issue. In some cases the dock connector is physically broken (pins get bent or break off), in other cases the charching circuitry becomes defective.
The only way to get it up and running again is to replace the logic board, the part is readily available on ebay. There are zune repair guides that will show you how to replace the logic board or have a tech savy friend do it for you.
Posted on Feb 28, 2009
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