Question about Moen 7310 Legend Single-Handle Kitchen Faucet with Side Spray Chrome...
I had a similar problem and, like you, found that there was nothing for the washer to seat against. Apparently, there was a metal bushing installed when manufactured, that was entirely eaten away by electrolytic corrosion - mine took nearly twenty years. I machined a new non-metallic bushing, installed it, and the problem was solved.
I also sent Moen's president a letter explaining the problem and how to fix it but heard nothing back from them. At the time, no parts were offered that could fix the problem.
Posted on Mar 23, 2010
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Posted on Jan 02, 2017
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