thanks for your answer but I thought I may need a new color cartridge and that was the answerthanks for your answer but I thought I may need a new color cartridge and that was the answer
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Hello Which printer are you using , Did you insert a new cartridge if yes check you have removed the color pad properly and also have inserted properly. Try printing a test page and check for any errors.
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The Epson printer won't recognize ink cartridge when you have dried or empty ink, outdated printer drivers, ink cartridge not installed properly and more. Follow the troubleshooting steps to fix Epson printer not recognize ink cartridge:
·Check your printer ink cartridge ·Remove and reinstall ink cartridge ·Clean the printer cartridge chip
If you are using a refilled cartridge (worst possible decision) or a third party cartridge (2nd worst possible choice) that is the mosrt probable cause of your failure.
If you are using a factory new HP cartridge call the store where you purchased the cartridge and tell them you have a defective cartridge.
Sounds like the problem is that you are refilling the cartridges. Each HP cartridge has a special chip on it that will only read the original ink supply properly. Try a brand new cartridge that has never been refilled and see if that makes a difference.
Even if the ink level is low, you can continue printing.Press the paperfeed knob for 5 seconds. inklevel indicator will stop now.
Sometimes a new (or refilled) cartridge is not recognised correctly.
When one color is really mt, stop printing and replace inmideatly the colorcartridge.Printing or scanning without the 2 cartridges in place is impossible.
sounds like either part of the tape that covers the cartridge (you did remove the tape right?) is still stuck on it and it didn't seat right. Was it harder (applied more force) to latch the new cartridge in place than the old one? If so then there is something either stuck on the new cartridge foot or nozzle face.
Another explaination is that the foot came off the old cartridge and is still in the printer. This happens some times. Examine the new and old cartridge carefully. Are they different? How?
Remove both cartridges and look at the emply holes where they were. See the metal pins? Is anything covering them? Remove any tape or pieces of tape carefully.
thanks for your answer but I thought I may need a new color cartridge and that was the answer
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