Question about Adobe InDesign CS2 for PC

2 Answers

Open inDesign CS2 and it asks for serial number, when I put that in it tells me it's invalid. This is my own copy purchased in 2005. I uninstalled and reinstalled yesterday and it worked fine. Today it asks for the serial number again.Please help?!!

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  • sbdesign Jan 30, 2010

    How can I check that I've done a complete uninstall?

  • sbdesign Jan 30, 2010

    I was told to accept or reject the answer, but there was no place to reject. Here's the problem again. InDesign CS2 for Mac won't accept serial number. I uninstalled and reinstalled yesterday and the same thing happens today. HOW DO I KNOW THAT I"VE DONE A COMPLETE UNINSTALL?

  • sbdesign Jan 30, 2010

    Thanks for your answers, BUT....I'm on a Mac. Can you still help with the problem? I've tried to update my profile, but...

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Hi,
It's difficult for me to say why it keeps asking for your serial number. My suggestion would be to register your software at Adobe.com and browse to their support section describing your problem. They may ask you for the serial number for your software which may be on the CD/DVD or it may be on the packaging for the software. I am sure they will be able to solve this issue.

Best wishes,
Graemevm

Posted on Jan 30, 2010

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Hi,

Read the troubleshooting Guide :-

http://kb2.adobe.com/cps/324/324061.html


Make sure you have Completely Uninstalled and Reinstalled the CS2 Software.

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Jan 30, 2010

  • 1 more comment 
  • taran_2005
    taran_2005 Jan 30, 2010

    Thanks for your response!!

    Download the below Software - Then Again Uninstall CS2 :-

    http://www.revouninstaller.com/revo_unin...

    Note - CS2 is not Compatible with Windows Vista.

    http://news.cnet.co.uk/software/0,390296...

    Let me know, if needed further assistance.

    Hope i helped you.

    Thanks
    for using ' Fixya ' and have a nice day!!


  • taran_2005
    taran_2005 Jan 30, 2010

    Thanks for your response!!

    For Manual Removal :-

    http://kb2.adobe.com/cps/331/331301.html

    Let me know, if needed further assistance.

    Hope i helped you.

    Thanks
    for using ' Fixya ' and have a nice day!!


  • taran_2005
    taran_2005 Jan 30, 2010

    Thanks for your response!!

    The last email would have information regarding manual removal of CS2 on Mac.

    Make sure you have Completely Uninstalled and Reinstalled the CS2
    Software.

    Let me know, if needed further assistance.

    Hope i
    helped you.

    Thanks for using ' Fixya ' and have a nice day!!


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