Question about Dell (582RR) 16-port KVM Switch

2 Answers

USB mouse not recognized

I have a Dell 582RR KVM (aka Avocent OutLook 2160ES) that has worked fine with PS/2 mouse and keyboard. I recently purchased a Microsoft Comfort Optical Mouse 3000 which comes with a Ps/2 to USB adapter. The USB mouse is not working through the KVM with the adapter. I've restarted the KVM and still not no luck. The mouse LED doesn't come on when pullged into the KVM with the USB to PS/2 adapter.
Any ideas?

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  • Anonymous Feb 19, 2008

    i recently bought a cheap usb mouse(iogear) actually two of them and i am experiencing the USB mouse not recognized problem. What can i do to solve this. I have a dell inspiron 6400 1.83GHz, 1 gig ram, 4 usb ports, 80 gig harddrive, Windows XP.

    please Email: metzdragon@hotmail.com if you have a solution. Thank u in advance.

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For the Dell 582RR KVM (aka Avocent OutLook 2160ES) I suggest that you upgrade the firmware, which is available from http://dell.avocent.com/index.php?option=com_phocadownload&view=category&id=13:&Itemid=49 - from dell.avocent.com, follow the links: Download -> Dell 2161DS, 2160ES and 180ES (EOL Products)
->
2160ES/180ES (Dell 2161DS, 2160ES and 180ES (EOL Products)/Reset Tool)

The name is a little misleading- it is, in fact, the microcode upgrade at this link. You'll need a serial cable to install the upgrade and instructions are included in the .zip file. The upgrade worked for me and I can now use my Microsoft Optical Intellimouse with my Dell-badged KVM.

Posted on Jun 09, 2012

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I have similar problem. 2 inland KVM's (both have PS2 inputs, one has USB outputs) do not light or recognize my usb mouse with a PS2 adapter. They do recognize a PS2 ball mouse on the KVM's however. One of the computers (Sony vaio 1.5 GHz) does recognize a usb mouse with adapter on 2 other KVM's (Old Belkin and a Trendnet) (the second computer I have not tried in those configurations). Next I will try an optical mouse with a PS2 fitting. That did work with a fifth KVM at an auto business last week.

Posted on Nov 23, 2008

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nonontech
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SOURCE: what are the keystrokes for a dell 582rr kvm?

Have you tried pressing Ctrl twice and then the port you want to control? I can't find the exact answer for you but here are few more;
1. Scroll lock twice and the port number you want to assign.
2. Numlock twice and the port number.
Same sequence as done with Ctrl key. (press Ctrl key twice and the desired port number).
Hope one of these will definitely work for you.
Good luck.
Thanks for using FixYa.

Posted on Jun 19, 2010

  • 13531 Answers

SOURCE: I have a Dell 8-port

Take the switch out and see if you can get the accessories to work directly on one computer. When you do that then put the switch back and if it fails again, replace it

Posted on Jul 19, 2011

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