Reboot the PC with the drive connected and powered on.
Navigate to commputer management/drive management and make sure the drive is online.
Suggest then you make sure the drive is getting power and spinning, if you are not hearing any clicking noises but feel the drive spinning - try replacing the USB cable.
After that you should look at your device manager and potentially remove all the USB deviced there and let windows discover it on a restart.
Keep me posted
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I did that servel times
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