Question about HP Photosmart C7180 All-In-One InkJet Printer

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Just trying to print 2181 Avery Laser Labels - "Paper Size or type is incorrect"

I have tried the Avery Wizard and have gone through Word to choose 2181. Should be no big deal - but get Paper Size message. This has happened before. I am using regular tray (not photo tray)

Thought this would be my one great (not cheap) printer for photos and everything! Sob! Thanks for any help! Patty

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  • Anonymous May 20, 2009

    same problem. after 2 hours of just simply trying to print 12 file labels I am planning to take the printer back to the store. Just on principle. If I want to stick a 4x10 sheet of paper in the damn thing and print then let me. I can print out on plain white paper but the minute I stick the label in, notta, nothing, error message.

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I have had this same problem trying to print DVD lable sheets.
I spent hours trying to work it out, HP support said it was the software(hmmm)
The answer to the problem is, the printer senses the printed block colour band on the preprinted lable sheet. I am using Fellowes - Neato DVD tempate sheets which have a black, block of colour on the leading edge, I'm not sure about Avery.
I found the quick fix is, turn the sheet around end for end against the manufacturers instructions. The opposite end is plain and goes through OK. You may have to calibrate the software to compensate if the printing starts in a different position this end, my sheets are the same within about 1mm.
You could also cut the block colour off the sheet if the direction was critical, and make allowance for the starting position.
I find the printer is good apart from this problem.
I hope this helps, it worked for me.
Regards, Rob.

Posted on Mar 17, 2008

  • dougandanne Aug 12, 2011

    I couldn't believe that just turning the labels around would work but it did!!!! Had I not read this, I would have spent even more time trying to figure out why the printer was reading the labels as a photo. Thanks for the help!!!

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