Question about Microsoft Zune JS8-00001 Digital Media Player

4 Answers

Microsoft Zune flashing screen

Have a white microsoft zune 30gb since november.
most of its time is spent in a speaker dock/charger thing made especially for it (the iHome model). Halfway through playing a song, for no apparent reason, it reset and continued to reset over over again. when i unplug it, it will not turn on it just flashes the zune logo for a couple of seconds and dies again.

Any ideas? As i live in ireland and the zune isn't launched here yet, the chances of me getting a proper service repair are slim to none.
thanks.

dont reccommend buying a zune by the way. ever.

Posted by on

  • 2 more comments 
  • Anonymous Apr 25, 2008

    have the same problem the screen logo keeps flashing and won't play anything

  • Anonymous Apr 30, 2008

    I kind of have the same problem, only mine does nothing at all when I unplug it from the charger. I think it might be the battery or some thing. I'm not sure, I'm going to take the battery out of my sister's Zune and put it in mine to see if that fixes the problem. This just really pisses me off because I got it for christmas, then about 2 months ago the screen broke, so I ordered a new one, it arived broken, I just recently fixed it and it was working, but there was dust behind the screen so i took it appart to clean it out, and it quit working....

  • Anonymous Dec 08, 2008

    mines doing the same thing. anyone know the number to call?

  • Anonymous Mar 06, 2009

    my **** is fuckin up period

×

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 846 Answers

The Zune flashes like that because it doesn't get any supporting power from the battery. Power from the USB cord is not enough to fire it up, usually a battery replacement will get it up and running again. There is a zune repair guide online that shows how to replace the battery.

Posted on Mar 12, 2009

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 38 Answers

Wow.
zune.net Forums
zunescene.com Forums
(but don't just go and rant. do some searching)
Microsoft Support
Zune Support Phone #: 1-877-438-9863

Update your Zune software
Update your Zune device firmware
Update your Windows OS
Did you try a reset?
Did you try a restore?
Is the battery fully charged?
etc etc etc.

Posted on Mar 08, 2009

Mines doing the same thing!!!!! It started when I was in Vegas. I've had it a little over a year now. Pissing me off!!!!!!!!!!!!

Posted on Aug 31, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Call support and set it in for repair

Posted on Jun 12, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I want to buy a zune dock for my zune 30gb (model 1090) but I don't know which one I can purchase? Also, if I do use a dock, is it similar to an ipod dock where it charges the zune as well? And, if I want...


I would recommend this dock: http://www.amazon.com/Zune-Home-AV-Pack-v2/dp/B000VWOKQM/ref=sr_1_2?ie=UTF8&qid=1301788437&sr=8-2 It charges your zune, and displays it on the TV at the same time. It can do wireless sync, if your zune supports it but if it does not, you would have to unplug the dock cable from the AC adapter, and plug it into your computer. The zune remains on the dock the entire time. I have this dock, and it works great.

Feb 27, 2011 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

My Zune 4gb won't sync with my software and will not charge


Hi,

I had a similar problem with my 30GB Zune. The first normal solution is to make sure that the USB port is providing enough power to the Zune to charge it by trying a different port or computer, but since your other Zune charges it is likely not the problem.

Other possibly solutions are performing a hard reset on the Zune (hold back and up until it resets), or allowing the zone to completely discharge and try again. In my case, none of these solutions worked and I was forced to send my Zune in for a new battery, which Microsoft was willing to replace for free.

Jul 29, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

I have Zune 30GB mp3 player. When I try to charge it using computer or wall charger, it tries to turn on and makes some clicking sound and turns off again. It does it repeatedly but can not charge it.


the zune does this if the battery doesn't work (needs a charged battery to power on). battery is either defective or disconnected. there is a zune repair guide that shows you how to fix it

Apr 22, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune 30GB won't charge in car.


Some auto usb cables aren't compatable with Zune device.

Mar 07, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Is my Zune 30gb behaving normally?


The 30 Gb Zunes unfortunately suffer from a bug that caused all of them to do this just before the new year. Keep checking the Zune website for them to address the issue. They will hopefully issue a fix soon.

Jan 09, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune 30gb


November 23. By now you've called support and found out y'all is up the creek.

Nov 23, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

30GB Zune turns off


i had the same problem
try this it worked for me conet you zune to a charger externaly ie not on the computer
through the mains plug adapter it works fine but when i unplug it go back to flashing on and of
let me know how you get on

Oct 22, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune Auto Reboot


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 01, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune black 30gb


Get a new charger or get it fixed.

Apr 21, 2008 | Microsoft Zune JS8-00001 Digital Media...

Not finding what you are looking for?
Microsoft Zune JS8-00001 Digital Media Player Logo

3,527 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft MP3 & Digital Media Players Experts

Ap12
Ap12

Level 2 Expert

103 Answers

Mark Chaney
Mark Chaney

Level 2 Expert

46 Answers

Will Mishler
Will Mishler

Level 2 Expert

302 Answers

Are you a Microsoft MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...