Question about Microsoft Zune JS8-00001 Digital Media Player
Have a white microsoft zune 30gb since november.
most of its time is spent in a speaker dock/charger thing made especially for it (the iHome model). Halfway through playing a song, for no apparent reason, it reset and continued to reset over over again. when i unplug it, it will not turn on it just flashes the zune logo for a couple of seconds and dies again.
Any ideas? As i live in ireland and the zune isn't launched here yet, the chances of me getting a proper service repair are slim to none.
dont reccommend buying a zune by the way. ever.
The Zune flashes like that because it doesn't get any supporting power from the battery. Power from the USB cord is not enough to fire it up, usually a battery replacement will get it up and running again. There is a zune repair guide online that shows how to replace the battery.
Posted on Mar 12, 2009
(but don't just go and rant. do some searching)
Zune Support Phone #: 1-877-438-9863
Update your Zune software
Update your Zune device firmware
Update your Windows OS
Did you try a reset?
Did you try a restore?
Is the battery fully charged?
etc etc etc.
Posted on Mar 08, 2009
Mines doing the same thing!!!!! It started when I was in Vegas. I've had it a little over a year now. Pissing me off!!!!!!!!!!!!
Posted on Aug 31, 2008
Call support and set it in for repair
Posted on Jun 12, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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